System Analyst, Smartsheet

Posted Yesterday
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Hiring Remotely in Travel Trailer Town, Key Largo, FL, USA
In-Office or Remote
82K-113K Annually
Mid level
Artificial Intelligence • Machine Learning • Robotics • Automation
Reinvent the Warehouse & Reimagine the Supply Chain®
The Role
Administer and optimize the company’s Smartsheet portfolio, including sheets, workflows, dashboards, forms, permissions, integrations, and reporting infrastructure. Maintain Power BI plan-of-record dashboards and their Smartsheet data sources. Support Control Center deployments, user adoption, documentation, and AI-enabled roadmap initiatives while partnering with PMO and cross-functional stakeholders to improve portfolio visibility and execution.
Summary Generated by Built In

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

The Smartsheet Systems Analyst supports the Project Management Organization by administering, optimizing, and extending the Symbotic Smartsheet portfolio and by maintaining the company facing plan of record dashboards. Working under the direction of Scheduling leadership, this role builds and maintains the sheets, workflows, and reporting infrastructure that keep portfolio data accurate, connected, and visible to stakeholders across the business. The role pairs hands-on Smartsheet development with dashboard upkeep in Power BI, where plan of record reporting is fed from Smartsheet sources. 

What we do

The PMO enables Symbotic’s Project Execution organization by building operating mechanisms that improve predictable delivery: standardized governance, cross-functional coordination, portfolio transparency, and continuous improvement. We accelerate execution by clarifying ownership, improving decision cycles, and deploying scalable systems and ways of working that help teams deliver on Symbotic’s organizational pillars - Deliver Budget, Elevate Talent, and Invest in Development.

What you'll do

  • Build and maintain custom sheets, intake forms, RAID logs, and dynamic KPI dashboards that support portfolio operations. 

  • Maintain and update the company facing plan of record dashboards in Power BI, including the Smartsheet data sources that feed them, so that published reporting stays accurate and current. 

  • Configure automated multi-step workflows, alerts, data consolidation, and cross-project linkages using tools such as DataMesh, Data Shuttle, and Bridge. 

  • Administer user accounts, permissions, workspace structures, and license allocation under the direction of Scheduling leadership, including deployments managed through Smartsheet Control Center. 

  • Guide non-technical stakeholders and internal champions on best practices for daily use and long-term platform adoption, including documentation and hands-on support. 

  • Support the execution of the PMO's AI-enabled Smartsheet roadmap, including gathering user input and helping implement approved enhancements. 

  • Build strong working relationships with partner organizations, including implementation, engineering, and installation, so that platform improvements reflect all perspectives. 

What you need

  • Bachelor’s degree in Data Analytics, Data Science, Computer Science, or a related technical field, or equivalent practical experience. 

  • Minimum 2–4 years of hands-on Smartsheet configuration and development experience, ideally in a technically demanding environment with a focus on user experience and process improvement. 

  • Smartsheet Professional Certification or System Administrator credentials are a plus. 

  • Proficiency in Smartsheet, including advanced formulas, cross-sheet references, reports, data aggregation, and Smartsheet AI tools. 

  • Experience connecting Smartsheet with external platforms such as Power BI, Jira, Microsoft Office, or Google Workspace. 

  • Working knowledge of Power BI sufficient to maintain and update existing dashboards and their data connections. 

  • Strong problem-solving and communication skills, with the ability to translate business needs into practical, scalable configurations. 

  • Comfort operating in a fast-paced environment with guidance available, along with a willingness to raise questions and flag issues early. 

  • Experience with Smartsheet Control Center in a multi-project or portfolio environment is a plus. 

  • Working knowledge of agentic AI concepts and tools, with an interest in applying them to project and portfolio operations. 

  • Exposure to PMO, scheduling, or project controls environments. 

 

Our Environment 

  • Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. 

  • Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued. 

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.


We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. 

The base range for this position in the posted location is $82,000.00 - $113,300.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Skills Required

  • Bachelor’s degree in Data Analytics, Data Science, Computer Science, or a related technical field, or equivalent practical experience
  • 2-4 years of hands-on Smartsheet configuration and development experience
  • Advanced Smartsheet skills, including formulas, cross-sheet references, reports, data aggregation, and Smartsheet AI tools
  • Experience connecting Smartsheet with external platforms such as Power BI, Jira, Microsoft Office, or Google Workspace
  • Working knowledge of Power BI sufficient to maintain dashboards and data connections
  • Strong problem-solving and communication skills
  • Ability to translate business needs into practical, scalable configurations
  • Comfort operating in a fast-paced environment and willingness to raise questions and flag issues early
  • Smartsheet Professional Certification or System Administrator credentials
  • Experience with Smartsheet Control Center in a multi-project or portfolio environment
  • Working knowledge of agentic AI concepts and tools
  • Exposure to PMO, scheduling, or project controls environments
  • Valid driver’s license and ability to drive and/or fly to client and customer locations

Symbotic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symbotic and has not been reviewed or approved by Symbotic.

  • Healthcare Strength Benefits include comprehensive medical, dental, and vision from day one, alongside wellness, mental health, and specialized coverages such as pet and transgender health care. Feedback suggests the breadth and immediacy of coverage are valued.
  • Retirement Support A 401(k) with company matching, profit sharing, and automatic enrollment are consistently emphasized as part of the package. Feedback suggests these components are seen as competitive pillars of total rewards.
  • Leave & Time Off Breadth Flexible/unlimited PTO with paid holidays and sick time is offered, managed directly between employees and leaders. Feedback suggests this structure provides meaningful scheduling flexibility.

Symbotic Insights

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The Company
HQ: Wilmington, MA
3,500 Employees
Year Founded: 2007

What We Do

The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved. Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility. At Symbotic, we value curiosity, collaboration, and continuous improvement, empowering employees to make meaningful contributions from day one. Whether you’re designing next-generation technology, supporting operational excellence, or driving innovation behind the scenes, you’ll play a key role in shaping the future of automation and supply chain transformation at scale. If you’re looking for rewarding challenges, determined teammates, and the opportunity to make a tangible impact, Symbotic is where you belong.

Why Work With Us

What makes Symbotic unique is our people. We bring together curious thinkers, problem-solvers, and innovators who are passionate about transforming the future of supply chain automation. As we scale, we remain committed to supporting a culture rooted in creativity, teamwork, and meaningful impact.

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