System Analyst II

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.   IBC bank hires talented, creative and dedicated individuals to help our business succeed.  We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.   We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. 

Time Type:

Full time

This is an in-office position.

Department:

862 Application Support

Job Summary:

The System Analyst II position is responsible for the implementation, support & inventory control of applications and services within the bank. This position will develop and prepare solutions for issues that affect business processes and efficiency. This role will work with peers, internal customers and external vendors to troubleshoot and/or apply solutions to system issues reported. This role will also serve as a technical liaison between external vendors and internal users. In addition, they work closely with their peers to assist in user requests through analyzing business issues/requirements, analyzing workflows (when applicable), and providing timely results. The candidate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.  They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Implementation & use of SQL Server Reporting Services (SSRS)
• Implementation & use of  SQL Sever Analysis Services (SSAS)
• Implementation of software upgrades and patches
• Troubleshooting complex issues and integrations between systems
• Create technical documentation to aid peers with installation, maintenance and troubleshooting guides
• Implement problem management into recurring issues
• Work alongside IT engineers, Database Administrators and IT Security to consistently apply best practices when doing Updates/Upgrades
• Required to work afterhours and on weekends as needed for projects and high time critical events

SKILLS

• Willingness and commitment to ongoing learning and self-development
• Advance networking and computer troubleshooting skills
• Troubleshooting skills, analytical skills and critical thinking in a technical environment
•  Strong organizational skills to manage multiple priority tasks 
•  Strong technical documentation skills

EDUCATION AND KNOWLEDGE

• Bachelor’s degree in IT related field (or equivalent work experience).
• Advance knowledge of SQL server database, functions and coding ability (SQL server syntax and terminology)
• Intermediate knowledge of Windows Server 2012 or higher functionality
• Intermediate knowledge of Visual Studio 2019 or higher to create automated reports through SSIS
• Intermediate knowledge of IIS & other web services/servlets.
• Intermediate knowledge of Windows 10 Operating System and web servers & services
• 5+ years technical experience in working with complex systems & RDBMS,  complex software troubleshooting, Networking topology how it interacts with Web and Application services.
• Microsoft Certified Professional certifications, A+ Certifications are a plus but not required.