System Analyst / Architect

Posted 12 Days Ago
Be an Early Applicant
Hong Kong
Entry level
Healthtech • Biotech
The Role
The System Analyst/Architect will assist healthcare professionals using Elekta products by providing technical support and resolving system issues. Responsibilities include executing system verification protocols, troubleshooting instrument discrepancies, prioritizing clinical system downtime, and documenting all support activities.
Summary Generated by Built In

Are you a current Elekta employee?

Please click here to apply through our internal career site Find Jobs - Elekta.

Want to join a team with a mission to improve and save lives?

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

  • Support Specialists are primarily responsible for providing assistance with the Elekta product family in the Taiwan and Hong Kong regions.
  • Possesses moderate proficiency in operating instruments, software systems, and performing repairs or replacements of parts and subassemblies.
  • Capable of drafting and executing moderately complex system verification and characterization protocols, along with associated data packages.
  • Competent in identifying, analyzing, and interpreting the interacting causes and effects of instrument issues, discrepancies, problems, or complaints, in compliance with governing procedures.
  • Prioritizes tasks to ensure clinical system downtime issues receive immediate attention.
  • Effectively communicates the necessary steps to customers for diagnosing and resolving problems.
  • Utilizes appropriate remote support tools to proactively identify and resolve issues remotely.
  • Accurately documents all support activities in accordance with Elekta’s policies and procedures.
The Company
Atlanta, GA
4,700 Employees
On-site Workplace
Year Founded: 1972

What We Do

At Elekta, our outcome-driven and cost-efficient solutions provide lasting clinical difference and are developed through sustainable environmental, social and governance practices. We’ve been working openly and proactively with clinicians and our partners for almost half a century to advance precision radiation therapy and meet continuously evolving patient needs—no matter where they are in the world. To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care. We don’t just build technology, we build hope. Elekta is headquartered in Stockholm, Sweden, with offices in 120 countries and listed on Nasdaq Stockholm.

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