The Role
The System Administrator will manage internal IT operations, access management, onboarding/offboarding, and office IT support to enhance the organizational IT environment.
Summary Generated by Built In
About us:
Planner 5D is a global hub for home design, uniting over 100+ million users in 230 territories around our planet (yes, we have 2 users connecting from Antarctica each month!). Our platform simplifies the home renovation process from concept to execution, and this process has never been more straightforward with our cutting-edge software. You don't need to be a professional designer to enhance your home or workspace. We are dedicated to streamlining the design experience, making the customization of dream homes accessible to everyone.
Our cross-platform presence spans Web, iOS, Android, Windows, and MacOS, ensuring seamless synchronization for our users. Planner 5D is more than just software; it's a vibrant community of enthusiastic and product-oriented professionals. From diverse backgrounds, our team collaborates across time zones, fueled by a shared passion to revolutionize the home design market.
We are constantly looking for like-minded talent eager to take ownership and drive innovation within our expanding suite of tools. Join us in shaping the future of home design.
Planner 5D is looking for a System Administrator / IT Administrator to support our team in Lithuania and take ownership of internal IT operations.
This role is a mix of access management, onboarding/offboarding, office IT support, and hardware maintenance. We are looking for someone hands-on, reliable, and proactive — a person who can keep things organized, notice gaps, and improve processes without waiting for detailed instructions.
What you will do
- Work closely with the DevOps team and collaborate with them on access management, infrastructure-related tasks, security, and internal IT processes.
- Support IT security practices (encryption, monitoring of vulnerabilities, attacks, ...) and data reliability / recovery solutions (backups)
- Manage employee IT onboarding and offboarding.
- Set up and maintain user accounts, groups, permissions, and access rights.
- Work with Google Workspace, including automatic provisioning.
- Support and manage Okta: SSO, MFA, groups, app access, user lifecycle.
- Keep access management clean, secure, and well documented.
- Support office IT infrastructure: Wi-Fi, network equipment, cabling, printers, meeting room setup, on-site servers, and other office devices.
- Prepare laptops and equipment for new employees.
- Manage hardware inventory: laptops, monitors, accessories, and office IT equipment.
- Coordinate purchases, repairs, replacements, and vendor communication.
- Help employees with everyday IT questions and issues.
- Improve internal IT processes where things can be simpler, clearer, or more automated.
Requirements
- 6+ years of experience as a System Administrator, IT Administrator, IT Support Engineer, or similar.
- Good knowledge of hardware/software security
- Experience with Google Workspace administration.
- Experience with Okta or another IAM / SSO tool.
- Understanding of onboarding/offboarding, provisioning, permissions, MFA, and access management.
- Experience supporting macOS, Linux, and Windows devices.
- Knowledge of Python and Bash.
- Good networking knowledge: Wi-Fi, routers, switches, DNS, VPN, cabling.
- Experience with hardware management and inventory tracking.
- Good communication skills and ability to work with non-technical colleagues.
- English level Intermediate / B1 or higher; you should be comfortable explaining your decisions to English-speaking colleagues.
- Ownership mindset: you don’t just close tasks, you care that the process works properly.
What we offer:
- Great work environment that balances freedom and responsibility
- Our team is made up of friendly and passionate enthusiasts who are eager to help and share their knowledge
- We believe in work-life balance, so you'll receive around 30+ days of paid holidays per year
- Company computer equipment by request
- Education courses for our team members, and we're willing to allocate funds toward your training expenses
- English classes on our corporate platform
- Offline company events in Lithuania and online team-building
- Unlimited free Planner5D subscriptions
Note: We only consider applications from candidates currently based in locations: Lithuania or Netherlands. Visa sponsorship is available if you hold primary residence with work authorization.
Skills Required
- 6+ years of experience as a System Administrator or similar
- Good knowledge of hardware/software security
- Experience with Google Workspace administration
- Experience with Okta or another IAM/SSO tool
- Understanding of onboarding/offboarding and access management
- Experience supporting macOS, Linux, and Windows devices
- Knowledge of Python and Bash
- Good networking knowledge: Wi-Fi, routers, switches
- Experience with hardware management and inventory tracking
- Good communication skills for interaction with non-technical colleagues
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The Company
What We Do
Make your home a better place! Planner 5D is a popular home improvement and interior design platform used by 77+ million users worldwide...
