Red Arch Solutions is a proven and effective small business IT integrator and consultant, recognized as a leading IT provider to the Federal Government, primarily focused within the Intelligence Community. We provide our customers with state-of-the-art tactical and strategic intelligence, systems, and software engineering solutions, solving some of the most pressing and unique intelligence community challenges related to national security.
Our employees are exceptionally skilled professionals. We recruit individuals who are dedicated to collecting, analyzing, and disseminating critical information to national leaders. Our engineers design, develop, and deploy mission critical solutions to support our war fighters. We are also an official AWS Partner and are pleased to now offer Cloud Solutions Architecture and Engineering using Amazon Web Services.
Position Overview:
Red Arch Solutions is seeking a highly adept and multifaceted Systems Administrator on our PRIME contract in Fort Meade, MD that will provide support for implementation, troubleshooting and maintenance of a variety of robust information technology systems for one of our premiere customers. Our System Administrator will manage IT system infrastructure and any processes related to these systems.
Responsibilities:
- Provide support for implementation, troubleshooting and maintenance of IT systems.
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
- Manage the daily activities of configuration and operation of IT systems.
- Provide assistance to users in accessing and using IT systems.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Qualifications:
Active TS/SCI with polygraph.
Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required.
5 years of additional SA experience may be substituted for a bachelor’s degree.
Salary range for this position: $142,000-158,000 #CJ
Skills Required
- Active TS/SCI with polygraph
- Five years experience as a Systems Administrator
- Bachelor's degree in a technical discipline
What We Do
Red Arch Solutions is a premier U.S. small business providing its customers with state-of-the-art tactical and strategic intelligence, systems, and software engineering solutions, solving some of the most pressing and unique intelligence community challenges related to National Security. Our employees are exceptionally skilled professionals; individuals who are dedicated to collecting, analyzing, creating and engineering the best solutions in support of critical missions. Red Arch Solutions takes pride in the success of our customers. The depth of our engineers’ experience combined with our breadth of exposure across the intelligence community enables us to provide value added, synergistic analytical and engineering support. Unique to Red Arch Solutions is the focus on its employees. Our guiding principle is “People First.” We offer employees career mobility and stability, work-life balance flexibility, and individualized career paths. The loyalty of highly trained, skilled professionals is our key corporate asset. Red Arch Solutions is an Equal Opportunity Affirmative Action Employer.
