The Role
The System Administrator will provide engineering support, manage IT systems, troubleshoot issues, and ensure system operations and performance. They will also optimize resources and assist users in accessing IT systems.
Summary Generated by Built In
Freedom Technology Solutions Group is seeking a System Administrator to add to a new team in Annapolis Junction, MD! On this program you will assist in providing engineering, design, architecture, installation, configuration, and maintenance for the Cryptographic Physical Products Modernizations (CPPM) program. This program will work to modernize existing systems that order, generate, produce, and distribute physical products.
Requirements:
- Provide support for implementation, troubleshooting and maintenance of IT systems.
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
- Manage the daily activities of configuration and operation of IT systems.
- Provide assistance to users in accessing and using IT systems.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Optimize system operations and resource utilization, and perform system capacity analysis and planning.
- Provide in-depth experience in trouble-shooting IT systems; Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Qualifications:
- Active security clearance with polygraph.
- 10-15 years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
- Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (05) years of additional SA experience may be substituted for a bachelor’s degree.
- Infrastructure experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools.
- Infrastructure experience with the following tools is strongly preferred: ELK, Tripwire, VMware, RedHat SELinux security tool suite
What’s in It for You?
Flexible work environment
A team mentality – work with friendly, like-minded professionals
Work with innovative, cutting edge technologies
Enjoy extremely competitive compensation and benefits
A work-life balance you can count on
Opportunities to grow and advance your career on our dime
The Benefits You Get with Freedom
Amazing benefits including matching 401k, fully paid medical, and more
Generous paid time off – including paid site closure days
Competitive salary offerings
Paid training and tuition reimbursement
Referral bonuses
Fully paid life and disability
Annual logo wear allowance
Company sponsored events (game nights, holiday party, summer party, happy hours)
Interested in learning more about Freedom and our culture? Contact us today! We’re constantly hosting hiring events in our office and elsewhere, to help you get a sense of what life is like at Freedom before joining the team.
As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status
Applicant Federal & E-Verify Postings
VEVRAA Federal Contractor
Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at
Phone: 410-290-9035
Email: [email protected]
Equal Opportunity Employer, including disabled and veterans.
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If you want to view the Pay Transparency Policy Statement, please click the link: English
Skills Required
- 10-15 years' experience as a System Administrator in similar programs
- Bachelor's degree in a technical discipline OR 5 years additional experience in lieu
- Active security clearance with polygraph
- Infrastructure experience with system security and reporting tools
- Experience with ELK, Tripwire, VMware, RedHat SELinux
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The Company
What We Do
FTSG was founded with the idea of building a company in which IT professionals have the 'Freedom' to be creative and innovative. Our technical teams focus on using the right technology to create flexible, long-lasting solutions for our clients. Looking for a position in the technology industry? FTSG is a government contractor in the D.C./Baltimore area recruiting IT professionals for various positions! Visit our website to learn more.
