Custom Software Systems, Inc. (CSS) is excited to announce an opening for a System Administrator. The candidate shall be proficient in Windows Administration Scripting, SQL Server
Administration, Windows Server administration and maintaining windows desktops. Highly
preferred is a candidate who has had experience working with an independent Federal Agency,
thorough knowledge of FISMA, Active Directory, Microsoft Windows Server, desktop operating
system, PowerShell scripts and networking. A successful candidate will interface with internal
customers of varying technical ability and other technical support teams within the Federal
Reserve Board to resolve a wide range of technical issues. The candidate must demonstrate
ability to follow standard operating procedures and processes and assist the team in automating
processes where possible. The candidate must have experience managing support efforts using a
ticketing systems such as ServiceNow or Remedy. The candidate may be called upon to provide
occasional after-hours maintenance support overnights and weekends.
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Responsibilities
- Physical security system and building automation support to meet service level agreements
- Information systems and applications used in the facility services, law enforcement, and emergency management and preparedness industries
- Analyze system performance and recommend improvements
- Resolve complex system issues for commercial applications, operating systems and networks, and triage customer support calls for Tier 2 / Tier 3 escalation service.
- Troubleshoot system performance issues, implement corrective actions
- Perform server maintenance activities both hardware and software-related, including installations, network configurations, error log reviews, patches, integrity checks, system setups, etc.
Clearance
- Must be clearable.
Citizenship
- US Citizenship & GC holders
Required Qualifications
- Must have 10+ years of experience administering Windows Servers in an enterprise (government-preferred) environment, with an understanding and ability to work within the environmental constraints related to the agency
- Must have 5+ years of experience creating and maintaining technical documentation
- Must have 5+ years with systems that use high availability architecture
Knowledge, Skills & Abilities
- Ability to communicate effectively with stakeholders and project teams, assist with security requirements and design, determine deliverables, maintain issues logs, and provide project documentation, with minimal supervision.
- Strong working knowledge of information security management, specifically the Federal Information Security Management Act (FISMA) and relevant standards from the National Institute of Standards and Technology (NIST)
- Demonstrated ability to learn complex Commercial Off-The-Shelf Software (COTS.
- Experience with Windows administration scripting and/or programming
- Experience with Physical Access Control Systems/Electronic Security Systems and Building Automation Systems
- Must have working knowledge of Windows 2016, 2019 and 2025 Server
- Strong working knowledge with enterprise technologies, to include the following:
- Microsoft System Center Configuration Manager (SCCM)
- Windows Server Update Services (WSUS)
- Simple Network Management Protocol (SNMP)
- Active Directory (AD)
- Windows Firewall
- MS SQL
- PKI
Certificates
- `Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred
Education
- Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
Compensation & Benefits12
- Wage Range: Negotiable
- General Benefits: Custom Software Systems, Inc. offers our employees a competitive benefits package that may include:
- Health insurance plans
- Health Savings Account (HSA)
- Dental
- Vision
- Long-term disability
- Short-term disability
- Basic term life insurance
- Supplemental term life insurance for employees, spouses, and dependents
- Simple IRA
- Parking/Commuting expense reimbursement
- Training/Education
Top Skills
What We Do
Welcome To Custom Software Systems, Inc.
About Custom Software Systems, Inc.:
Headquartered in Leesburg, Virginia, Custom Software Systems, Inc. (CSS) is a certified Woman Owned Small Business (WOSB) and certified HUBZone Business. Built on a foundation of trusted client partnerships, CSS has fostered a “stakeholder-centric”, yet disciplined approach to IT solutions development. This ensures our ability to consistently deliver on time and within budget and to meet or exceed our customers’ expectations.
Core Expertise:
CSS specializes in developing and implementing Custom Software Solutions and Support Services which deliver high value to our customers. Our skilled team of consultants helps our clients/partners integrate technology that fits their business needs. We provide our clients with a full array of services, including:
- Project Management & Oversight (PMP certified Project Managers)
- Database and Data Management (Certified DBA’s)
- Data Architecture (DAMA and TDWI member)
- Middleware Support (Oracle Fusion Middleware)
- Application Lifecycle Management (ALM)
- Oracle Fusion Middleware Support
- Business Intelligence Support (WebFOCUS, Business Objects, Tableau)
- Full Lifecycle Application Development (Agile, RUP, Waterfall)
- Identity Management
- Operations and Maintenance
Core Values:
CSS was founded on a set of guiding principles that include good old fashioned hard work, ethics, teamwork, and innovation. We establish relationships with our customers that are based on direct and honest communication and perseverance to get the job done which in turn fosters respect and trust. We expect our associates, at every level, to conduct themselves with integrity, honesty and strong ethics in all relationships with customers and employees.
