Position: Type: Contract (12 months)
Location: Palo Alto, CA
Salary Range: $35 - $40 per hours(USD)
Job ID#: 137772
Responsibilities:
- System Setup and Configuration: Deploy and configure desktops, laptops, and peripheral equipment. Install software applications and ensure systems are fully operational for end-users.
- User Support: Provide direct support to users for hardware and software issues, including troubleshooting problems, guiding users through corrective steps, or escalating issues as necessary.
- Maintenance and Updates: Perform regular maintenance tasks, system updates, and security checks to ensure all equipment is running efficiently and securely.
- Support-Related Activities: Carry out a range of activities that support the IT department's objectives, such as inventory management, documentation, and participating in IT projects.
- Training: Assist in training employees on the use of new software or hardware, promoting best practices in cybersecurity and efficient use of IT resources.
- Proven experience in an IT support role with a focus on user support and system setup.
- Strong understanding of computer hardware, software, and networking principles.
- Excellent problem-solving skills and the ability to diagnose and resolve technical issues.
- Occasional lifting of IT equipment and participation in after-hours support may be required.
- Since this role involves regularly reading emails in Chinese, proficiency in Chinese would be a strong plus.
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Top Skills
What We Do
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more.
Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement.
We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
