System Administrator

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The System Administrator will support a large IC Agency Security & Infrastructure Office providing technical support, systems administration, application administration, and system security to the Computer Emergency Notification System (CENS) application and database, as well as technical support and facilitating technical support via responsible parties through submission and tracking trouble tickets or contact with vendors to EM Emergency Communications systems.

• Microsoft Windows workstation troubleshooting and administration. Troubleshoot network issues (frequency: daily as needed).

• Perform server administration, to include admin console commands and execution. Support or drive server builds and upgrades as customer requires.

• Assist in monitoring and maintenance of servers to ensure availability of services for end users.

• Support Perform application upgrades and repairs (Windows/BlackBerry AtHoc Installation Warning System (IWS)-Alerts (emergency mass notification system)) (frequency: quarterly as needed).

• Troubleshoot and repair operating system (OS) and hardware issues.

• Perform weekly database updates.

• Perform monthly health checks (databases, log size, log content, dead mail, etc.).

• Maintain a log of system problems, errors, failures, and downtime metrics.

• Assist the Infrastructure Service Provider (ISP) in installing OS and application upgrades (frequency: quarterly as needed).

• Troubleshoot and repair all software issues (frequency: daily as needed).

• Train customer on proper usage of software (frequency: daily as needed).

• Assist ISP with installation security patches (IAVAs) (frequency: weekly as needed).

• Create accounts and set up user specific access (frequency: daily as needed). Ensure customer log on (frequency: daily as needed).

• Maintain group policies and procedures (frequency: monthly).

• Update/create tables, fields, relationships, and indexes (frequency: as needed).

• Acquire system accreditations (frequency: monthly).

• Conduct audit and log reviews (frequency: weekly as needed).

• Ensure personnel comply with system security policies (frequency: daily as needed).

• Submit requirements within Service+ for any compute, storage, database, SharePoint, or Tableau infrastructure provisioning to be fulfilled by the UDS contractor.

What You Will Need:

• An ACTIVE and MAINTAINED TOP SECRET with SCI (TS/SCI) Federal or DoD security clearance

• Bachelor's degree

• EIGHT (8) years of work experience with FOUR (4) years of experience in Systems Administration (An advanced degree can replace one year of the required experience).

• Current Security+ Certification

• Knowledge of Microsoft SQL Server Administration

• Knowledge of MS Exchange Server Administration

• Knowledge of Windows 10 Server Operating Systems

• Knowledge of Microsoft Windows Server Administration

What Would Be Nice To Have:

• An ACTIVE and MAINTAINED TS/SCI Federal with DoD security clearance with a COUNTERINTELLIGENCE (CI) polygraph

• Microsoft Active Directory, DNS, and DHCP

• RSA Authentication Management

• Printer network support and maintenance

• Experience with NGA’s Certification & Accreditation process

• Knowledge of using Xacta 360

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.