System Administrator

The Systems Administrator is a member of Cenduit, an IQVIA business’, global IT Infrastructure team and works to support SaaS hosted applications in our datacenters. The Systems Administrator supports, evaluates, recommends, and implements IT infrastructure systems and software tools with a focus on servers, storage, and virtualization. This position is responsible for monitoring systems to ensure overall environment stability and platform uptime.

NOTE Location: Research Triangle Park, North Carolina or Atlanta, Georgia (remote work in either of these areas) for occasional onsite data center work.

Responsibilities

• Supports the maintenance and implementation of server and storage hardware/software, datacenter, providing guidance on best practices, performance tuning, and problem resolution
• Works closely with R&D teams to resolve platform issues
• Daily, routine checks/maintenance on servers to include reviewing various logs (backup, Event Viewer, antivirus, etc.) and backup monitoring
• Responsible for support and administration of anti-virus/anti-malware solution
• Maintains technical expertise in all areas of virtualization, storage and server hardware and software technologies in use at Cenduit
• Able to deliver high quality service in a fast-paced and demanding IT enterprise environment.
• Assist with the development of backup/archival policies and systems
• Participates in disaster recovery planning and testing
• Monitor and administer IT Help Desk/ticketing system
• Shares Level 3 on-call rotation

Skills & Competencies

• Experience with VMWare vSphere, SRM and Horizon View
• Experience administering Microsoft SQL 2008R2 – 2019 is a plus
• Datacenter Network experience is a plus
• Windows 10, Server 2008R2-2019, Office365 support and administration
• Strong cross-functional communication skills working with employees and vendors
• Self-starter with strong time management, problem solving and organizational skills
• Ability to communicate technical concepts to non-technical audiences.
• Ability to establish and maintain effective working relationships with coworkers and managers
• Accuracy, with an eye for detail and results focused
• Experience in a regulated environment preferred

Education & Experience

• Bachelor/Engineering Degree in a computer, technology or related field, or equivalent combination of education, training and certifications
• 5+ years experience in Systems Administrator role
• IT, Server, and/or Network Certifications preferred
• Experience supporting physical and virtual servers in a datacenter environment required
• Experience with internetworking products such as switches, load balancers, firewalls, and routers and SAN storage is a plus.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $73,700.00 - $122,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.