SMX is seeking a System Administrator with a strong background in Windows System administration to join our team! This position will be located at a customer site in San Diego, California
The Systems Administrator provides technical support services in an enterprise network environment to the Naval Air Warfare Center Aircraft Division (NAWCAD) Webster Outlying Field (WOLF), Special Communications Mission Solutions (SCMS) Division to support a subset of Tactical and Remote C5I Edge Systems (TARCES) projects including legacy, current and next generation telecommunication and related communications-electronics (C-E) systems requirements and the design, development, integration, test and evaluation, and fielding of those systems, subsystems, and components.
As a System Administrator on our team, you’ll be responsible for providing inputs and technical recommendations to the government customers and integrated project team. You will provide support to field techs with troubleshooting and resolving trouble tickets from system users. You'll work with field techs and government customers to implement system improvements and optimizations to increase performance and reliability. You’ll help clients overcome tough challenges through monitoring and performance management. Your knowledge will be vital as you identify problem areas and opportunities for improvement in a mission-critical network. Your communication skills will come in handy as you turn metrics into information and articulate their meaning.
This position requires a DoD secret security clearance with the ability to obtain TS/SCI, which requires US citizenship for work on DoD contracts.
Essential Duties and Responsibilities
- Monitor and maintain the various computer and network components
- Perform software updates and patches on all components weekly or as required to meet cyber security requirements
- Ensure system backups are performed and maintained on a monthly basis
- Provide helpdesk type services to local and remote customers to ensure functionality, perform repairs as needed, document faults and findings, and coordinate equipment replacement if required
- Perform system changes modifications to the system as requested by the assigned Information Systems Security Engineer (ISSE) to ensure cyber security compliance
- Maintain and update required documentation to meet RMF Step 6 Continuous Monitoring Requirements
- Verify Assured Compliance Assessment Solution (ACAS) scan results and submit them on the Vulnerability Remediation Asset Manager (VRAM) and Enterprise Mission Assurance Support Service (eMASS) sites
- Develop plans to mitigate any negative scan results and work with system administrators to implement Monitor Common Vulnerability and Exposures (CVE) and the various cyber directives to ensure compliance is maintained
- Provide Monthly reports to Regional ISSM on system and package cyber posture
- Coordinate with system Subject Matter Experts (SME) for advanced application troubleshooting
- Work within a 24x7 team providing continual support and monitoring of computer systems by resolving or escalating problems that arise
- Apply monthly maintenance on Windows OS devices to mitigate vulnerabilities
- Ensure monitoring tools are on-line and providing necessary alerting to provide notification of events/incidents/problems
- Ability to respond to incident notifications within 24 – 48 hours
Required Skills & Experience
- Clearance Required: Secret or higher
- Three (3) or more years of applicable work experience and a bachelor’s degree or a qualifying substitution
- Bachelor’s degree can be substituted with associate degree plus four (4) years of applicable work experience, or no degree plus six (6) years of applicable work experience
- Current Security+ or equivalent DoD8570/8140 IAT level-II certification to meet the Navy Cybersecurity Workforce requirements
- Experience creating, troubleshooting, and maintaining Group Policy Objects
- Experience creating, troubleshooting, and maintaining Windows Update Server with external update sources
- Experience navigating networks to troubleshoot equipment connectivity problems
- Experience working with other DoD organizations to coordinate connectivity and services required for functionality of the system
- Knowledge of industry best practices for server, computer, and network administration Including but not limited to backups, security, and documentation
- Ability to work independently in an Integrated Product Team alongside customers and partners
- Must have strong communication sills
- Ability to multi-task and prioritize taskings
Desired Skills & Experience
- Experience collaborating using Microsoft 365 (Teams, Office, Outlook, and SharePoint)
- Experience working with ISSE, ISSM, or ISSO's to accomplish ATO recertification
- Experience with Cisco and Juniper network switches
- Knowledge of IP based camera systems
- Knowledge of LENEL security systems
- Ability to work independently and in a team environment to troubleshoot technical issues
- Ability to clearly communicate technical concepts, issues, and resolutions
- Microsoft Certified Solutions Associate (MCSA) certification or equivalent
- CompTIA Server+ certification
- VMWare Certified Professional (VCP) Certification or equivalent
Application Deadline: November 12, 2024
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The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.
The proposed salary for this position is:
$95,000—$142,400 USD
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans.
Selected applicant will be subject to a background investigation.
Top Skills
What We Do
SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts.
Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face.
SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements.
Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.
