The Role
Provide advanced Tier 2/3 administration and support for mission-critical IT systems. Troubleshoot complex issues, manage configuration, patching, capacity planning, and performance optimization across Linux/UNIX and Windows environments. Support servers, storage, networking, mobile devices, and system integration while contributing to architecture, documentation, and operational readiness.
Summary Generated by Built In
What You Will Do:
As a System Administrator Level 3 at Independent Software, you will provide advanced support for the implementation, troubleshooting, and maintenance of IT systems supporting mission-critical operations. You will manage and optimize system infrastructure, ensuring systems are secure, reliable, and operating at peak performance.
In this role, you will take ownership of complex system issues, perform in-depth troubleshooting, and contribute to system design and architecture. You will work closely with engineers, stakeholders, and mission teams to ensure operational success and continuous improvement across the environment.
Key Responsibilities:
Required Skills and Qualifications:
Education and Experience:
Certifications:
Clearance Requirement:
Why Choose Independent Software:
At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
As a System Administrator Level 3 at Independent Software, you will provide advanced support for the implementation, troubleshooting, and maintenance of IT systems supporting mission-critical operations. You will manage and optimize system infrastructure, ensuring systems are secure, reliable, and operating at peak performance.
In this role, you will take ownership of complex system issues, perform in-depth troubleshooting, and contribute to system design and architecture. You will work closely with engineers, stakeholders, and mission teams to ensure operational success and continuous improvement across the environment.
Key Responsibilities:
- Provide support for the implementation, troubleshooting, and maintenance of IT systems
- Perform in-depth troubleshooting and root cause analysis of complex system issues
- Manage day-to-day configuration and operation of IT systems
- Provide Tier 2 (Escalation) support and resolve complex technical issues
- Support IT systems including operations, monitoring, and problem resolution across client/server, storage, network, and mobile devices
- Communicate status and provide detailed analysis of issues to management and stakeholders
- Optimize system performance and resource utilization
- Perform system capacity analysis and planning
- Configure and manage Linux/UNIX and Windows operating systems
- Maintain system integrity through patching, updates, and configuration management
- Support system integration and ensure operational readiness
- Analyze and resolve complex problems related to hardware, applications, and system integration
- Support system design, architecture, and infrastructure improvements
- Maintain documentation and follow established processes and procedures
Required Skills and Qualifications:
- Strong experience administering and supporting IT systems in a system administrator role
- Advanced knowledge of Linux/UNIX and Windows operating systems
- Experience performing in-depth troubleshooting and resolving complex technical issues
- Experience managing system performance, capacity, and reliability
- Familiarity with IT infrastructure components including servers, storage, and networking
- Ability to support and resolve escalated technical issues independently
- Understanding of system integration and operational environments
- Strong analytical, problem-solving, and communication skills
- Ability to work independently and collaborate across teams
Education and Experience:
- Bachelor’s degree in a technical discipline from an accredited college or university
- Fifteen (15) years of System Administrator experience on programs of similar scope, type, and complexity
- Five (5) additional years of System Administrator experience may be substituted for a degree
Certifications:
- DoD 8570.01-M compliant with Information Assurance Technical (IAT) Level II
Clearance Requirement:
- Must possess an active TS SCI with appropriate Polygraph to be considered for this role
**This position is contingent on contract award**
Why Choose Independent Software:
At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
- Support critical national security missions that matter
- Be part of a close-knit, employee-first culture where your voice is heard
- Expand your skills through ongoing training, mentorship, and career development
- Enjoy competitive compensation, generous benefits, and work-life balance
Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Skills Required
- Bachelor's degree in a technical discipline from an accredited college or university (or substitution by additional experience)
- Fifteen (15) years of System Administrator experience on programs of similar scope, type, and complexity (or substitution rules as stated)
- DoD 8570.01-M compliant Information Assurance Technical (IAT) Level II certification
- Must possess an active TS/SCI with appropriate Polygraph
- Advanced knowledge and administration experience with Linux/UNIX and Windows operating systems
- Experience performing in-depth troubleshooting, root cause analysis, and resolving complex technical issues
- Experience managing system performance, capacity planning, reliability, and optimization
- Familiarity with IT infrastructure components including servers, storage, and networking
- Ability to support and resolve escalated Tier 2 technical issues independently
- Strong analytical, problem-solving, and communication skills; ability to work independently and collaborate across teams
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The Company
What We Do
Independent Software, Inc. is a professional services company that provides information technology products and services to mission-oriented Federal Civilian Agencies. The company specializes in cloud computing and cybersecurity, offering solutions for network, database, and web security, as well as web monitoring. They are dedicated to ensuring national security and supporting soldiers through the delivery of high-quality intelligence products and highly skilled personnel.
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