The Role
Provide hands-on system administration and day-to-day IT support for client/server, storage, network, and mobile devices. Monitor performance, troubleshoot issues, perform OS installation and patching (Linux/Windows), deliver Tier 1/2 support, maintain documentation, and escalate issues to management as needed.
Summary Generated by Built In
What You Will Do:
As a System Administrator, Level 1 at Independent Software, you will provide hands-on support for the implementation, troubleshooting, and maintenance of IT systems supporting mission-critical operations. You will assist in managing system infrastructure and ensuring systems are operating efficiently, securely, and reliably.
You will support day-to-day IT operations, including monitoring systems, resolving technical issues, and assisting users with system access and functionality. This role is ideal for someone with foundational system administration experience looking to grow in a fast-paced, mission-driven environment.
Key Responsibilities:
Required Skills and Qualifications:
Education and Experience:
Certifications:
Clearance Requirement:
**This position is contingent on contract award**
Why Choose Independent Software:
At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
As a System Administrator, Level 1 at Independent Software, you will provide hands-on support for the implementation, troubleshooting, and maintenance of IT systems supporting mission-critical operations. You will assist in managing system infrastructure and ensuring systems are operating efficiently, securely, and reliably.
You will support day-to-day IT operations, including monitoring systems, resolving technical issues, and assisting users with system access and functionality. This role is ideal for someone with foundational system administration experience looking to grow in a fast-paced, mission-driven environment.
Key Responsibilities:
- Provide support for the implementation, troubleshooting, and maintenance of IT systems
- Monitor system performance and assist with problem identification and resolution
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support for IT-related issues
- Assist users with accessing and utilizing IT systems and applications
- Support day-to-day operations of client/server, storage, network, and mobile devices
- Install, configure, and maintain operating systems (Linux and/or Windows)
- Assist with system configuration, patching, and updates
- Support escalation and communication of issues to management and stakeholders
- Maintain system documentation and follow established procedures
- Assist in optimizing system performance and resource utilization
Required Skills and Qualifications:
- Experience supporting IT systems in a system administration or help desk environment
- Basic knowledge of Linux and/or Windows operating systems
- Understanding of system troubleshooting and problem resolution processes
- Familiarity with IT infrastructure components (servers, networks, storage)
- Ability to support users and communicate technical issues clearly
- Strong problem-solving and analytical skills
- Ability to work independently and in a team environment
Education and Experience:
- Bachelor’s degree in a technical discipline from an accredited college or university
- Five (5) years of System Administrator experience on programs of similar scope, type, and complexity
- Five (5) additional years of System Administrator experience may be substituted for a degree
Certifications:
- DoD 8570.01-M compliant with Information Assurance Technical (IAT) Level II
Clearance Requirement:
- Must possess an active TS SCI with appropriate Polygraph to be considered for this role
**This position is contingent on contract award**
Why Choose Independent Software:
At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
- Support critical national security missions that matter
- Be part of a close-knit, employee-first culture where your voice is heard
- Expand your skills through ongoing training, mentorship, and career development
- Enjoy competitive compensation, generous benefits, and work-life balance
Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Skills Required
- Five (5) years of System Administrator experience on programs of similar scope, type, and complexity
- Bachelor's degree in a technical discipline (or five additional years of System Administrator experience may be substituted)
- DoD 8570.01-M Information Assurance Technical (IAT) Level II certification
- Active TS/SCI security clearance with appropriate Polygraph
- Experience supporting IT systems in a system administration or help desk environment (Tier 1/Tier 2)
- Basic knowledge of Linux and/or Windows operating systems
- Familiarity with IT infrastructure components (servers, networks, storage)
- Understanding of system troubleshooting and problem resolution processes
- Ability to support users and communicate technical issues clearly
- Ability to work independently and in a team environment
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The Company
What We Do
Independent Software, Inc. is a professional services company that provides information technology products and services to mission-oriented Federal Civilian Agencies. The company specializes in cloud computing and cybersecurity, offering solutions for network, database, and web security, as well as web monitoring. They are dedicated to ensuring national security and supporting soldiers through the delivery of high-quality intelligence products and highly skilled personnel.
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