Job Title: System Administrator II
Location: Caroline Street, Houston TX 77002 (Hybrid (4 onsite, 1 WFH))
Contract
CJIS required: YES
PPA #: 12784, 12777
Project and Requirements
The project involves administering, maintaining, and enhancing enterprise-level IT systems within the Harris County infrastructure. The resource will manage Active Directory, Exchange, virtualization platforms, and backup systems while ensuring compliance with county security policies and the Active Directory Tiering model.
Key requirements include:
- Performing system assessments and implementing security controls.
- Executing system upgrades and validating disaster recovery procedures.
- Enhancing monitoring and alerting capabilities.
- Providing thorough documentation and knowledge transfer to internal staff.
- Collaborating with cross-functional teams to ensure the stability, security, and performance of critical IT services.
Role and Responsibilities
System Administration & Maintenance
- Manage and maintain enterprise-level systems including Active Directory, Exchange, virtualization platforms (e.g., VMware), and cloud services (AWS, Azure, M365).
- Monitor system performance and ensure high availability and reliability.
Security & Compliance
- Implement and enforce security policies in line with county and federal regulations.
- Manage access controls, patch management, and vulnerability remediation.
Infrastructure Support
- Support server infrastructure, storage systems, and backup solutions.
- Participate in disaster recovery planning and testing.
Project Implementation
- Lead or support IT projects such as system upgrades, migrations, and new deployments.
- Collaborate with other departments to assess needs and deliver solutions.
Documentation & Reporting
- Maintain detailed system documentation, configurations, and procedures.
- Generate reports for audits, compliance, and performance metrics.
User Support & Training
- Provide Tier 3 support for escalated technical issues.
- Train junior staff and end-users on system use and best practices.
Collaboration & Communication
- Work closely with cybersecurity teams, network engineers, and application developers.
- Communicate effectively with stakeholders across departments.
Scheduled Milestones and Deliverables
- Conduct initial assessment of current enterprise systems.
- Implement security hardening measures per the Active Directory Tiering model.
- Test and validate backup and disaster recovery procedures.
- Perform system upgrades on legacy platforms and validate stability post-upgrade.
- Deploy or enhance monitoring and alerting tools for improved visibility.
- Deliver knowledge transfer sessions and provide thorough documentation.
- Conclude with project closeout, including final deliverables, sign-off, and transition to operations.
Performance Metrics
Performance will be evaluated based on:
- Adherence to project timelines and milestone completion.
- System uptime, reliability, and reduction in incident response times.
- Compliance with security and configuration standards.
- Quality and completeness of documentation.
- Effectiveness of knowledge transfer to internal staff.
- Stakeholder satisfaction from periodic reviews and feedback.
- Successful implementation of system upgrades, security controls, and disaster recovery validation.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Manage and maintain Active Directory
- Manage and maintain Microsoft Exchange
- Manage virtualization platforms (e.g., VMware)
- Manage cloud services (AWS, Azure, Microsoft 365)
- Support server infrastructure, storage systems, and backup solutions
- Implement and enforce security policies and CJIS compliance
- Manage access controls, patch management, and vulnerability remediation
- Participate in disaster recovery planning and testing
- Enhance monitoring and alerting capabilities
- Provide Tier 3 support for escalated technical issues
- Lead or support system upgrades, migrations, and new deployments
- Maintain detailed system documentation and generate audit/compliance reports
- Train junior staff and provide knowledge transfer to internal teams
- Work onsite in Houston on a hybrid schedule (4 onsite, 1 WFH)
What We Do
BuzzClan is a technology consulting firm collaborating to provide software, advisory, implementation, transformation and staffing services. We provide systems integration, IT consulting, managed services and workforce solutions to public and private sector clients. BuzzClan is a certified partner for most Tier-1 Cloud, Software & Hardware Providers, including Oracle, Amazon, Microsoft & Saviynt. BuzzClan is committed to providing substantive business value on each and every client engagement. We do this through a combination of industry-specific business expertise, technical skills, proven project management methods and our “onsite - off-site - offshore” delivery model. We strive to work in partnership with our customers to build high-performance teams and create business solutions that will last. Vertically Integrated solutions company Full ownership of the solution The combined experience of more than 250+ years Various OEM Certifications such as OCP, PMP, AWS, MS Azure, etc. Onsite presence across the North American(US & Canada) clients Near-Shore & Offshore presence
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