Because of our commitment to client satisfaction, Bridgehead IT has grown into an industry leader. We are actively seeking a personable, passionate, and highly driven individual for the System Administrator I position. This entry-level role is essential for supporting daily IT operations, ensuring system reliability, and assisting with the configuration and maintenance of essential infrastructure.
Position Summary:
The System Administrator I is responsible for performing routine maintenance, monitoring, and troubleshooting of server and network systems. This role provides foundational support to IT operations and is an excellent opportunity for individuals looking to develop skills in system administration. The ideal candidate will have a basic understanding of system infrastructure, excellent troubleshooting abilities, and a proactive approach to learning.
Key Responsibilities:
- Assist in the installation, configuration, and maintenance of server hardware, software, and related infrastructure to support business operations.
- Perform routine monitoring of system performance, including server uptime, storage usage, and resource availability, identifying potential issues for escalation.
- Provide basic troubleshooting and support for server, storage, and network issues, escalating more complex problems to senior administrators.
- Manage user accounts, permissions, and access control through Active Directory and other identity management systems.
- Conduct regular backups and participate in disaster recovery procedures to ensure data integrity and system resilience.
- Install updates, patches, and software upgrades to keep systems secure and up-to-date.
- Document configurations, maintenance tasks, and troubleshooting steps to maintain
accurate records.
- Respond to support tickets and service requests in a timely manner, ensuring client and internal user satisfaction.
- Assist with IT projects, including hardware deployments, system upgrades, and configuration changes, under the guidance of senior team members.
- Stay informed on emerging technologies and best practices to enhance knowledge and skills in system administration.
- Participate in on-call rotations, as needed, to provide after-hours support for critical issues.
Skills and Qualifications:
- Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent work experience.
- 1-2 years of experience in IT support or a related technical role preferred, with foundational knowledge of system administration.
- Basic understanding of server operating systems (Windows and/or Linux) and common network services (e.g., Active Directory, DNS, DHCP).
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms is a plus.
- Strong troubleshooting skills with the ability to diagnose and resolve common technical issues.
- Excellent communication and interpersonal skills, with a client-focused approach to providing technical support.
- Relevant certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Fundamentals are preferred but not required.
- Ability to follow instructions, document procedures, and learn new concepts quickly.
- Personable and enthusiastic about growing skills in system administration and IT operations.
Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer.
Top Skills
What We Do
Bridgehead IT offers customized, end-to-end technology services that support businesses of all sizes. We’re different because we take a holistic approach to the technology needs of our clients. We focus on building partnerships to solidify relationship with a foundation based on securing and assessing long-term needs.
Our services are engineered to meet the specific objectives of each client. That starts with having the right people who are experts in their field to develop solutions that support our clients. Thoughtful solutions, not quick fixes.
Our clients range from publicly traded, global entities to mid-sized local businesses.
We are a premier partner with Microsoft, HPE, Cisco, VMWare and many others.
Our full range of technology based business solutions include:
• App Development • Change Management • Cloud Solutions • Conference Room Design • Cyber Security And Compliance • Digital Signage Displays • Endpoint Detection And Response • IT Cost Control • IT Service Delivery • Infrastructure Services • Microsoft 365 • Project Management • Structured Cabling
MISSION: Bridgehead IT offers customized, end-to-end technology services that support businesses of all sizes. We’re different because we take a holistic approach to the technology needs of our clients and empower our staff to become leaders in their fields.
VISION:
Perpetuate, grow, and diversify by expanding further into a multi-specialty technology and business consulting firm in the field of Information Technology.
Core Values:
ACT WITH INTEGRITY.
SAFEGUARD OBJECTIVITY.
VALUE EVERY EMPLOYEE.
STRIVE FOR EXCELLENCE.
Why Work With Us
Co-founders Wes Bunch, CEO, and Chris Brandvik, COO, have over 35 years of collective experience in the Information Technology sector. They established Bridgehead IT in 1999 with the goal of building a new kind of technology company — a whole new generation run by fresh thinkers who offer a forward vision.
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