Capabilities
- Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Required Qualifications
- TS/SCI with agency appropriate poly
- Fifteen (15) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Bachelor's degree in a technical discipline from an accredited college or university is required.
- Five (5) years of additional SA experience may be substituted for a bachelor' s degree.
Required Technical Skills
- Linux
- Ansible
- Proficient at architecting and deploying network solutions with Cisco products
- Strong ability to diagnose and resolve complex connectivity issues, outages, and network bottlenecks
- Skilled at performing Cisco upgrades, applying patches, and optimizing network efficiency
- Extensive experience troubleshooting infrastructure issues
Desired Technical Skills
- Storage (Purestorage)
- VMware
- Mongo
- Kubernetes
The Benefits Package
- Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.
- Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.
- A Choice of Medical Plan Options, some with Health Savings Account (HSA)
- Vision and Dental
- Life and AD&D Benefits
- Short and Long-Term Disability
- Hospital Indemnity, Accident, and Critical Illness Insurances
- Optional Identity Theft and Legal Protection Services
Company Environment & Perks
- Employee Referral Bonus Eligibility up to $10,000
- Mobility Among Wyetech-supported Contracts
- Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
- Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.
- Employees receive two complementary branded clothing orders annually.
Top Skills
What We Do
Wyetech offers quality engineering services in the fields of Software Engineering, Systems Engineering, Cloud Engineering, Data Analysis, and Cyber Security to federal and commercial customers.
Wyetech has qualified employees in a broad spectrum of engineering disciplines; however, it is our quality that sets us apart from the rest. Candidates are internal referrals and are thoroughly scrutinized. The result of this has been tremendous, our customers recognize the level of quality and professionalism that Wyetech staff offer.
Wyetech is always seeking new quality engineering talent. Please refer to our website for inquries and applications.









