Company Description:
LinkTag is a dynamic firm, where all of us here have a single motivation to succeed and our success is defined by our clients, making that as our ultimate objective. We extend our services to hiring resources on staffing basis- fulltime, contracting and consulting and/or working on fixed price proposals for deployment of teams. These technical and skilled teams are flexible to work from any locations – your clients, or ours. We also help you fulfill your needs at other global locations as well.
Job DescriptionJob Profile
Work will involve:
- Owning and completing tasks identified for IT infrastructure at new offices and schools that are opened worldwide, as per the guidelines set by the Infrastructure team.
- Owning and completing tasks identified for preventive maintenance of EF offices and schools.
- Troubleshooting and resolving IT issues at different EF offices/schools worldwide.
- Escalation point for end-user support issues from L1 support team.
- Technical leadership to the L1 support team.
- Performing tasks/projects related to IT Infrastructure and Support that are assigned by Global IT team.
- Ensuring information sharing and regular updates to EF management on critical as well as regular issues. This may include (but not limited to) updating the tasks lists, major fires document, tracking sheet for different projects. This needs to be ensured from the team too.
Experience
Minimum 3+ years of experience working on IT and Infrastructure support.
Skills
- Strong knowledge in Active Directory
- Strong knowledge in Server Roles
- Strong knowledge in Backup and Storage systems
- Strong knowledge in Quota (Windows and Netapp)
- Should have knowledge in VMware systems
- Basic knowledge in SQUID Proxy systems
- Basic knowledge in TCP/IP, VLAN and switching concepts
- Basic knowledge in troubleshooting connectivity related issues
- Should have MCSE / MCITP
10. CCNA added qualification
QualificationsExperience
Minimum 3+ years of experience working on IT and Infrastructure support.
Additional Information
Skills Required
- 3+ years of experience in IT and Infrastructure support
- Strong knowledge in Active Directory
- Strong knowledge in Server Roles
- Strong knowledge in Backup and Storage systems
- Strong knowledge in Quota (Windows and Netapp)
- Knowledge in VMware systems
- Basic knowledge in SQUID Proxy systems
- Basic knowledge in TCP/IP, VLAN and switching
- MCSE / MCITP certification
- CCNA certification
What We Do
LinkTag is one of the fastest growing firms in the services industry with a vision built to succeed. We are a networked group of highly professional individuals with focus on management consulting, technology services and are an outsourcing company. LInkTag is a Nasscom incubated firm.
