Wage: $12.25 per hour to start, with the potential to earn more based on your performance. On average, employees earn $13.52 per hour after six months,and top performers can expect to earn between $15.20 to $16.07 per hour by their first year.
Location: Hybrid (In office Tuesday, Wednesday and Thursday)
Schedule: Monday - Friday 8 am - 5 pm Mountain Time
OverviewIf you're looking for a chance to use your communication skills and problem-solving skills in a
professional environment, then this is the job for you! Our Missing Bills Specialist ensures that utility provider bills are received in our office in a timely manner and inputs the bills into the Conservice database in order to begin processing. We value assertiveness here at Conservice, so you'll need to be dedicated to taking the initiative to resolve complications. If you're looking for a chance to use your computer literacy in a professional environment, then apply now to join the Conservice family!
Responsibilities
- Contacting and working with utility providers over the phone and through email
- Utilizing Conservice software to investigate where bills might be
- Retrieving bills from utility providers and preparing them to be processed
Preferred Skills
- You are detail-oriented with the purpose of achieving high accuracy
- You are a problem solver and enjoy getting to the bottom of problems
- You have excellent time management skills with the ability to prioritize important and urgent work
- You have the ability to independently analyze and reason in order to understand issues
- You display the ability to explain complex ideas in a professional manner
- You are comfortable using a computer and Microsoft Office.
Education and Experience
● High school diploma, GED, or equivalent
● Phone use: Medium (Up to 40% of the workday)
● Type: Outbound
● Speaking with: Utility Providers
● Nature of Calls: Acquiring information about bill status
Top Skills
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
