SVP, Personal Loans

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

We are looking for a SVP, Personal Loans to own the strategy, growth, and P&L performance of LendingClub’s Personal Loans business - the company’s largest and most mature lending franchise. Reporting to the Chief Lending Officer, you will define and execute the roadmap for profitable growth, operational excellence, and borrower experience innovation across
the full lifecycle.
In this role, you will lead a cross-functional organization spanning growth strategy, analytics, planning, product and experience innovation, and customer engagement. You will set the vision for how LendingClub continues to expand its leadership in unsecured consumer lending through differentiated customer value, disciplined execution, and data-driven decisioning.

What You'll Do

Enterprise Leadership

• Lead the Personal Loans business as a general manager with full P&L
• accountability
• Define long-term strategy and growth plans, balancing volume, yield, risk, and
• member value
• Partner with Marketing, Risk, Finance, and Operations to align goals, budgets, and portfolio performance
• Serve as a senior voice in enterprise lending strategy and innovation discussions

Business and Channel Growth

• Oversee all non-marketing loan distribution, including aXiliate and second-look partnerships
• Develop, scale, and optimize distribution partnerships, ensuring strong partner economics and high-quality origination
• Drive continuous improvement in acquisition efficiency, conversion, and customer journey performance across channels
• Build frameworks for evaluating new distribution opportunities and managing channel mix to maximize profitability

Product and Experience Innovation

• Own the borrower journey end-to-end—from application and other through funding, onboarding, servicing, and account management
• Lead a team responsible for continuous optimization of funnel performance, funding efficiency, and customer satisfaction
• Deliver innovation in product design (e.g., pricing, repayment tools, funding options) and engagement experiences
• Partner with Engineering, Credit, and Servicing to launch enhancements that deepen member relationships and improve outcomes

Planning, Forecasting, and Analytics

• Lead issuance and performance planning, including quarterly and monthly forecasting, scenario modeling, and variance management
• Manage the PL Analytics Center of Excellence, ensuring timely insights, dashboards, and KPI reporting across the business
• Translate data-driven insights into actionable strategies for growth, retention, and portfolio quality
• Oversee cross-functional alignment to ensure delivery against plan and proactive course correction

Team Leadership and Development

• Build, inspire, and develop a high-performing team of domain experts across growth, planning, analytics, and product
• Foster a culture of accountability, collaboration, and innovation rooted in LendingClub’s values
• Create a clear organizational rhythm around planning, prioritization, and results measurement

About You

• 15+ years of experience in consumer lending or financial services, including P&L
• ownership and product innovation at scale
• Deep understanding of unsecured lending, credit economics, and customer
• lifecycle management
• Proven track record leading cross-functional teams and driving growth in a regulated, data-driven environment
• Experience with digital acquisition, channel management, and partner ecosystems
• Exceptional analytical skills and fluency in translating complex data into business decisions
• Demonstrated ability to recruit, mentor, and develop senior leaders
• Strong business judgment, integrity, and commitment to responsible finance
• Bachelor's degree or higher in a related field; or equivalent work experience

Leadership Competencies

• Strategic Acumen: Defines a clear, forward-looking vision and operational plan for the business; balances innovation and discipline to drive profitable growth
• Customer Centricity: Champions deep understanding of borrower needs and continuously improves their experience through data and design
• Collaborative Leadership: Partners effectively across marketing, risk, finance, and technology to achieve enterprise outcomes
• Operational Excellence: Builds systems and teams that deliver consistent performance, clear accountability, and continuous improvement
• Executive Presence: Communicates with clarity and credibility to C-suite, Board, senior stakeholders, investors, and partners.
• Integrity and Inclusion: Embodies LendingClub’s commitment to ethical leadership and diverse, respectful collaboration

Work Location
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 270,000-300,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
#LI-Hybrid
#LI-HB1

LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. 

 

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].