SVP - Operational Risk Management- Quality Assurance Lead

Operational Risk Management- Quality Assurance Lead

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your experience and skills in Risk management, 2nd Line Testing & Monitoring, Analytical approach to problem solving and communication to Citi’s Operational Risk Management Team.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Operational Risk Assurance teams supports the Global Operational Risk function by defining and maintain Methodologies, Frameworks for undertaking Credible Challenge of 1 LoD (across all business, operational risks categories within Citi). The team additionally oversee the execution of the Challenges undertaken by ORM function and also undertakes Quality Assurance over ORM’s own activities.

What you’ll do

SVP, Operational Risk Management- Quality Assurance Lead is part of the Operational Risk Assurance team and directly reports to the Head of Operational Risk Assurance. The role holder is a strategic professional who will be responsible to manage a team and will undertake Quality Assurance of Independent Challenge, Testing & Monitoring routines undertaken by the global ORM teams. The role holder will closely follow latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas.
Responsibilities:

• Responsible for maintaining and evolving the ORM Quality Assurance Methodology and desktop procedures.
• Establishes and oversees the execution of ORM Quality Assurance for the whole of Global ORM teams.
• Lead and manage a team of Quality Assurance testing team and be responsible for coaching and development of the team.
• Responsible for undertaking or contributing to certain governance processes such as annual planning, change management of annual plans
• Responsible for providing challenge to the ORM coverage and Risk SME teams for Independent Challenge activities including and undertaking quality assurance activities for areas as advised by the Head Operational Risk Assurance from time to time.
• Co-ordinating and managing stakeholder engagements within wider Risk organization
• Responsible for providing management information
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

Qualifications:

• Substantial years of experience in Internal Audit, Operational Risk Assurance or Compliance Assurance with strong knowledge of 2nd line Testing & Monitoring routines.
• Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.
• In depth knowledge of Assurance Methodologies, technology platforms supporting 2nd line Risk Management.
• Ability to effectively communicate complex topics to a broad audience.
• Detailed oriented with analytical skills, as the role requires a large amount of data manipulation and presentation. Expert in Microsoft Office Tools

• Education:

• Bachelor’s/University degree, Master’s degree preferred

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