SVP, Human Resources

Sorry, this job was removed at 12:07 p.m. (CST) on Thursday, Jul 10, 2025
New York, NY
Hybrid
243K-347K Annually
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
Are you ready to be the difference?
The Role
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Responsibilities
  • Our business is currently undergoing transformation and the key to success is our people as well as our culture.
  • Responsible for delivery of strategic and operational HR initiatives across each business area and at all levels of the organization, in support of our business strategy, transformation and performance execution.
  • Oversee key leader and employee-facing HR areas, including: HR Business Partners, OMS area HR team, Employee Relations and Investigations, and Labor Relations. Strong influencing role with the HR CoEs to ensure all employee touchpoints are philosophically and operationally aligned and delivering a common experience regardless of business group, level, or unique need.
  • Develop a deep understanding of all business areas and regions, including strategic objectives, long-term plans, and financial performance; translate knowledge of the business into a people strategy, ensuring right organizational structure, and employees with the right capabilities and behaviors are in the right roles for maximum delivery.
  • Drive key people initiatives across business groups and regions, including organizational design and effectiveness, workforce planning, recruitment, engagement, compensation designs and roadmaps, talent assessments, succession planning, career progression paths, leadership development, and organizational health analytics.
  • Lead change management plans for key organizational changes, ensuring our leadership, professional services and frontline teams remain focused and fully equipped to drive business success and deliver a superior customer and employee experience.
  • Partner with peer organizations (Legal, Finance, Communications, Corporate Administration, IT) to provide a consistent, and disciplined experience across the employee lifecycle.
  • Foster a culture of engagement, employee success, continuous improvement, action, urgency, and discipline, with continuous data-driven decision making and performance measurement.
  • Partner with senior leaders and HR team to identify development needs and skill gaps for key individuals and/or roles within the organization; work with the talent team or appropriate resources to address gaps and deliver learning and development solutions.

Qualifications
  • Bachelor's degree in human resources or a related field required; JD preferred but not required.
  • 10+ years of progressive HR experience, including prior experience in a strategic HR business partner role working with senior executives in a transformation-focused organization; labor relations and union workforce management experience strongly preferred.
  • Experience in a frontline focused, geographically distributed consumer business strongly preferred.
  • Skilled at developing executive relationships; managing multiple simultaneously complex projects and developing key people strategies around business objectives.
  • Strong business and financial acumen, along with negotiation skills.
  • Ability to build and maintain credibility and trusted relationships with employees and leaders across all levels, roles, and business areas.
  • Exceptional influencing skills, coupled with a deep understanding of business dynamics and the critical role talent plays in delivering a superior customer experience.
  • Ability to be seen as a consultative advisor with utmost integrity capable of making timely, effective, principles-based decisions.
  • Strong analytical skills with the ability to use and interpret multiple data sources to both guide and validate decisions.
  • Demonstrable knowledge and practical application of HR disciplines including employment and labor laws, employee relations, talent acquisition, management & leadership development, performance management, organization design and compensation philosophies.
  • Results orientation with the ability to quickly identify problems and use initiative and sound judgment to drive solutions to complex people issues and deliverables.
  • Ability to foster an upbeat, positive environment that inspires a sense of urgency, constant innovation, teamwork, and strong commitment to individual and team accountability.
  • Demonstrated optimism and relentless problem solving, with a strong sense of empathy.

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $242,760.00 - $346,800.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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The Company
HQ: Long Island City, NY
9,000 Employees
Year Founded: 1973

What We Do

We Make a Difference Because We Are the Difference!

At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers

We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide.

From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!

Why Work With Us

Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network, reimagining our products, and building a culture where people thrive. With nearly 4.5 million customers across 21 states, we’re transforming fr

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Optimum Offices

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Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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