SVP, HR Technology Product Manager

Posted 2 Days Ago
Be an Early Applicant
Jacksonville, FL, USA
In-Office
154K-230K Annually
Expert/Leader
Fintech • Financial Services
The Role
Lead an enterprise HR data platform migration and own long-term product strategy for the data platform portfolio. Drive roadmap, prioritize investments, define requirements, monitor KPIs, present to executives, embed test-and-learn practices, and manage a team of product managers while ensuring compliance and risk-aware decisions.
Summary Generated by Built In

Citi is looking for a Senior Manager, Technology Product Management to be the HR lead of a high-impact platform migration program (including a data warehouse and a data lake) to an advanced platform — while owning the long-term product strategy for a critical enterprise data platform portfolio. This is a senior leadership role that sits at the intersection of technology and business strategy, with direct accountability for shaping platform direction, influencing executive stakeholders, and delivering measurable outcomes at scale. If you are a strategic product leader with deep experience in data platforms and a track record of delivering in complex, fast-moving environments, this role offers the opportunity to shape infrastructure that powers Citi's global people data ecosystem.

Responsibilities

  • Lead the business end-to-end program to migrate from the platforms, ensuring delivery against scope, timeline, and quality standards.
  • Own the strategic roadmap for the data platform product portfolio, translating long-term vision into prioritized investment decisions and actionable plans.
  • Partner closely with business stakeholders to align platform strategy with organizational priorities, and serve as the primary point of contact for senior business and technology leaders.
  • Define and communicate platform product requirements, release goals, and design direction for a large-scale enterprise portfolio.
  • Drive a culture of experimentation and data-informed decision-making by embedding test-and-learn practices across the product team.
  • Monitor portfolio KPIs continuously, present performance reviews to executive audiences, and develop resolution plans for issues that affect delivery outcomes.
  • Lead and develop a team of product management professionals, including full people management responsibility covering hiring, performance, coaching, and budget oversight.
  • Ensure all product and platform decisions are made with appropriate risk awareness, maintaining compliance with applicable regulations, policies, and ethical standards.

Required Qualifications & Skills

  • 10 or more years of experience in product management, platform strategy, or a related technology leadership role.
  • Demonstrated ability to build and deliver complex enterprise technology products in high-growth, fast-changing environments.
  • Experience leading and managing technology teams, with the ability to develop product management talent and build high-performing teams.
  • Ability to construct and present robust business cases using data, metrics, and analytical frameworks to support investment and prioritisation decisions.
  • Track record of operating at a senior stakeholder level, with strong skills in influencing, negotiating, and communicating across business and technology functions.
  • Experience owning end-to-end product requirements, platform design direction, and release planning for large enterprise portfolios.

Beneficial Skills & Qualifications

  • Experience with data warehouse platforms, migration programmes, or enterprise HR technology systems.
  • Familiarity with design thinking methodologies applied to platform and user experience development.
  • Master's degree in a relevant field such as technology, business, or engineering.

What We Offer

Joining Citi means taking on a role with real strategic weight — leading platform decisions that affect how a global organization manages its most critical data. You will have the autonomy to shape direction, build a team, and deliver work that matters, supported by a collaborative environment where your contribution is visible at the highest levels.

  • Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility and structure in equal measure.
  • Senior leadership visibility with regular engagement at executive level and the opportunity to influence company-wide platform decisions.
  • Full program ownership on a high-priority, enterprise-scale migration initiative that directly shapes Citi's data infrastructure.
  • Access to learning and development resources to support your continued growth as a senior technology leader.
  • Comprehensive wellbeing and financial benefits package, with additional locally relevant benefits depending on your location.
  • A role within a global organization, offering exposure to cross-functional teams and large-scale technology program across multiple regions.

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Job Family Group: Technology

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Job Family:Technology Product Management

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Time Type:Full time

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Primary Location:Jacksonville Florida United States

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Primary Location Full Time Salary Range:$153,600.00 - $230,400.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:Jul 09, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 10 or more years of experience in product management, platform strategy, or a related technology leadership role
  • Demonstrated ability to build and deliver complex enterprise technology products in high-growth, fast-changing environments
  • Experience leading and managing technology teams, including hiring, performance management, and coaching
  • Ability to construct and present robust business cases using data, metrics, and analytical frameworks
  • Track record of operating at a senior stakeholder level with strong influencing, negotiating, and communication skills
  • Experience owning end-to-end product requirements, platform design direction, and release planning for large enterprise portfolios
  • Experience with data warehouse platforms, migration programmes, or enterprise HR technology systems
  • Familiarity with design thinking methodologies applied to platform and user experience development
  • Master's degree in a relevant field such as technology, business, or engineering

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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