SVP Chief Information Officer

Posted 10 Days Ago
Be an Early Applicant
3 Locations
In-Office
Expert/Leader
Fintech • Software • Financial Services
The Role
Lead development and execution of the bank's multi-year technology strategy, driving cloud, infrastructure, cybersecurity, AI governance, enterprise architecture, and digital modernization. Mentor IT teams, advise executive leadership and the Board, ensure regulatory compliance and vendor management, and oversee business continuity and disaster recovery. Promote innovation, agile practices, and measurable business value from emerging technologies.
Summary Generated by Built In
  Be Proud. Be You. Be Independent!  

Are you a Strategic Leader in the Information Technology space?

Do you possess some Financial Institution experience, a strong understanding of Infrastructure, and are looking to advance in your career?

If so, we need you!

At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company. 

About the Job:

As the Chief Information Officer (CIO) at Independent Bank you will be responsible for developing and executing the Bank’s technology strategy to enable growth, operational resilience, information security, regulatory compliance, and exceptional customer experiences. You will provide leadership for enterprise infrastructure, cloud services, information systems, technology governance, and digital modernization while ensuring investments align with business strategy and regulatory expectations. Finally, you will partner closely with technology and business leaders, including the AI Solutions team, to enable the secure, responsible, and scalable adoption of emerging technologies, supporting our mission of, "Inspiring financial independence today, with tomorrow in mind!"

Some weekly travel is expected (on average, 2 - 3 days per week) as part of our commitment to both individual and team development.

Why You Should Apply:

  • Competitive compensation package.
  • Flexible, paid time off.
  • A knowledgeable, goal-driven, and exciting team of colleagues.
  • Exposure to different areas of banking and the ability to work with leaders within the industry.
  • Community-focused events and volunteer opportunities.

What You Will Do: 

  • Develop and execute a multi-year technology strategy aligned with the Bank’s business objectives, emphasizing modernization, scalability, resilience, and innovation. 
  • Partner with internal technology leaders to help establish governance for emerging technologies, including AI, machine learning, intelligent automation, and advanced analytics, ensuring responsible adoption and measurable business value. 
  • Lead the Bank’s cloud strategy, including SaaS, private and public cloud services, ensuring secure architecture, cost optimization, resilience, and regulatory compliance. 
  • Develop enterprise architecture standards that promote interoperability, cybersecurity, scalability, data governance, and long-term sustainability. 
  • Foster a culture of innovation by encouraging experimentation, continuous improvement, agile delivery, and adoption of modern engineering practices. 
  • Lead and mentor the IT team of professionals, fostering a culture of continuous learning, innovation, and collaboration.  
  • Serve as a trusted advisor to executive leadership and the Board on technology trends, cybersecurity, AI, digital transformation, and technology-related risks. 
  • Optimize support services to ensure high level user satisfaction, efficient issue resolution, and sound stewardship of human and financial resources. 
  • Partner with Risk Management, Audit and other areas to ensure compliance, safety and security of our information and physical infrastructure to support it. 
  • Partnering with the Business Continuity Manager to facilitate the development and communication of a corporate wide Business Continuity Plan and disaster recovery strategies. 
  • Manage relationships with vendors, service providers, and external partners critical to banking operations. Help negotiate contracts, ensure SLAs are met, and evaluate vendor performance.  
  • Performs other related duties as assigned. 

Knowledge, Skills, and Abilities:

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Administration, or a related field from an accredited university. Master’s degree in a field of study relevant to this position preferred. 
  • 10+ years of experience managing business operations in an IT capacity. 
  • Demonstrated understanding of AI technologies and their enterprise applications, with experience establishing governance, infrastructure, and security controls that enable responsible AI adoption. 
  • Demonstrated expertise in budgeting, contract negotiation and management, and business office operations. 
  • In-depth knowledge of applicable laws and regulations related to IT systems in a banking environment (e.g., SOX, GLBA, FFIEC guidance, NIST, vendor risk). 
  • Ability to work collaboratively with all levels of employees, executive leadership and the Board of Directors. 
  • Develops clear objectives and priorities, while providing an environment that encourages teamwork, professional development and collaboration. 
  • Develops and presents ideas, strategies, plans, and solutions to all levels of the organization. Strong communication skills both written and verbal with emphasis on presentation skills. 
  • Achieves results that demonstrate a strong customer focus delivering exceptional value and experiences to the organization’s customers.  
       
         
           
             
               
                 

                                                                                                                                            Be Proud. Be YOU. Be Independent!

                  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
                  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

                  Skills Required

                  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or related field
                  • Master's degree in a relevant field
                  • 10+ years of experience managing business operations in an IT capacity
                  • Experience developing and executing multi-year technology strategy aligned to business objectives
                  • Experience leading cloud strategy across SaaS, private and public cloud services
                  • Demonstrated understanding of AI technologies and establishing governance, infrastructure, and security controls for responsible AI adoption
                  • Expertise in budgeting, contract negotiation, and business/IT office operations
                  • In-depth knowledge of banking IT laws, regulations, and guidance (SOX, GLBA, FFIEC, NIST) and vendor risk management
                  • Experience with enterprise architecture standards, data governance, and cybersecurity
                  • Proven ability to work collaboratively with executive leadership and Boards; strong written and verbal presentation skills
                  • Experience developing and supporting business continuity plans and disaster recovery strategies
                  • Ability and willingness to travel approximately 2-3 days per week
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                  The Company
                  HQ: Grand Rapids, Michigan
                  937 Employees
                  Year Founded: 1864

                  What We Do

                  Independent Bank is a Michigan-based bank that's been operated locally for over 160 years. In 1864 we were founded as First National Bank of Ionia; we now have locations across the Lower Peninsula and we’re the fourth largest bank headquartered in Michigan. But in one way we’ve never changed – people are always our first priority. We’re committed to providing exceptional service and value to our customers, our stockholders, and our communities. After 160 years of local banking, we understand the needs of individuals, families, and businesses around the state – and we’re committed to addressing them. We support local causes and our employees serve their communities’ human services agencies, arts and cultural organizations, school systems, places of worship, and more. We’re your friends and neighbors, locally invested the same way you are. We’re a full-service bank that provides a wide range of competitive banking products, services, and technology. Visit us at IndependentBank.com for more information, or join the conversation on Facebook at facebook.com/IndependentBank.

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