As a member of the executive leadership team, the SVP and CHRO will partner closely with the CEO and senior leaders to ensure we have the talent, leadership, culture, and organizational capabilities needed to achieve our business objectives. This role has direct responsibility for the people strategy behind our stores, including workforce planning, staffing models, and training and development for store teams across our footprint.
A significant priority for this role will be leading the transformation of Human Resources into a modern, scalable, technology-enabled, data-driven, and highly effective strategic business partner.
You will have the opportunity to influence enterprise strategy, partner directly with the CEO, build organizational capability, strengthen how we staff and develop our stores, and lead a meaningful transformation of HR, all while helping create a culture where people and business performance thrive together.
What You'll Do
- Develop and execute an enterprise-wide people strategy aligned with the organization's business strategy and long-term growth.
- Own workforce planning and staffing models for a large, multi-state store footprint, including seasonal and peak staffing.
- Build and lead store-facing training and development programs, from frontline associates through store leadership.
- Serve as a trusted strategic advisor to the CEO and executive leadership team.
- Lead the transformation and modernization of HR, including people, processes, technology, organizational structure, and service delivery.
- Build a high-performing HR organization focused on innovation, accountability, continuous improvement, and measurable business impact.
- Strengthen talent acquisition, leadership development, succession planning, performance management, and organizational effectiveness, with particular focus on store operations talent.
- Shape and evolve the organization's culture and employee experience to support engagement, retention, and high performance at the store level and across the enterprise.
- Lead the organization's compensation, benefits, and executive compensation strategies.
- Use workforce data, analytics, and business insights, including store-level metrics, to inform decisions and measure the impact of people initiatives.
- Present to the Board periodically on key people priorities, workforce trends, and organizational health.
- Lead and develop a high-performing HR leadership team and build strong succession within the function.
What You Bring
- 15+ years of progressive Human Resources leadership experience, including significant enterprise-level HR leadership.
- Experience building workforce plans and training programs for a large frontline or store-based workforce.
- Proven experience partnering with a CEO and executive leadership team.
- Demonstrated success leading HR transformation, organizational change, or HR modernization.
- Broad HR expertise across talent, organizational development, talent acquisition, compensation, employee relations, HR operations, and HR technology.
- Strong business and financial acumen with the ability to connect people strategy to measurable business outcomes.
- Experience leading HR within a complex, multi-unit, multi-location organization.
- Exceptional executive presence, communication, influencing, and relationship-building skills.
- A track record of developing leaders, building high-performing teams, and creating strong organizational cultures.
Preferred Qualifications
- Experience in retail, consumer, distribution, manufacturing, or another complex multi-unit operational environment.
- Experience partnering with or presenting to a Board of Directors.
- Experience leading organizational growth, transformation, or restructuring.
- Bachelor’s degree in Business, Human Resources, Organizational Development, or a related field.
- SHRM-SCP, SPHR, or comparable certification.
Why You’ll Love Working at Fleet Farm:
- Be part of a growing, purpose-driven company
- Lead high-performing teams with autonomy and impact
- Competitive compensation and benefits
- Opportunities for career growth and advancement
- A culture rooted in community, integrity, and hard work
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 15+ years of progressive Human Resources leadership experience, including significant enterprise-level HR leadership
- Experience building workforce plans and training programs for a large frontline or store-based workforce
- Experience partnering with a CEO and executive leadership team
- Demonstrated success leading HR transformation, organizational change, or HR modernization
- Broad HR expertise across talent, organizational development, talent acquisition, compensation, employee relations, HR operations, and HR technology
- Strong business and financial acumen with the ability to connect people strategy to measurable business outcomes
- Experience leading HR within a complex, multi-unit, multi-location organization
- Exceptional executive presence, communication, influencing, and relationship-building skills
- Track record of developing leaders, building high-performing teams, and creating strong organizational cultures
- Experience in retail, consumer, distribution, manufacturing, or another complex multi-unit operational environment
- Experience partnering with or presenting to a Board of Directors
- Experience leading organizational growth, transformation, or restructuring
- Bachelor's degree in Business, Human Resources, Organizational Development, or a related field
- SHRM-SCP, SPHR, or comparable certification
Fleet Farm Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fleet Farm and has not been reviewed or approved by Fleet Farm.
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Wellbeing & Lifestyle Benefits — A prominent 20% team member and family merchandise discount is called out as a standout perk, with additional wellness discounts highlighted.
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Leave & Time Off Breadth — Paid time off and sick pay are included for store and distribution center teams as part of the core full‑time package.
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Healthcare Strength — Full‑time roles offer medical, dental, vision, and life insurance, covering standard health needs common to big‑box retail.
Fleet Farm Insights
What We Do
Fleet Farm is a growing company and we are always on the lookout for talented Team Members. Fleet Farm is a value-based retailer of lifestyle merchandise that has been proudly serving farm, ranch and suburban customers in the Upper Midwest since 1955. Our stores offer a wide assortment of goods anchored by five key categories: farm/pet supplies, hunting/fishing products, auto parts, home improvement/home living goods and outdoor/work apparel. Our average store size is approximately 200,000 total square feet. Most locations include automotive service, a convenience store or gas station and a car wash. It’s safe to say, we’ve got something for everyone. After over 60 years in business, Fleet Farm continues to grow, while offering the kind of friendly knowledgeable customer service you won’t find anywhere else. We remain committed to our founding values of honesty, integrity, hard work, service and loyalty. Visit jobs.fleetfarm.com to learn more about our exciting career opportunities.
