Survey Operations Analyst

Posted 5 Hours Ago
4 Locations
1-3 Years Experience
Business Intelligence
The Role
The Survey Operations Analyst will program complex surveys, set up and test surveys across various platforms, monitor data collection issues, and clean data deliverables for YouGov’s Scientific Research Group.
Summary Generated by Built In

Survey Operations Analyst

This role is in the survey operations department of YouGov's Scientific Research Group (SRG). Scientific Research is YouGov’s business unit responsible for technology, academic, health, and public affairs research. This role would sit with the operations unit that works with SRG’s researchers and data analysts fielding cutting edge research for academics, health researchers, policy think tanks and unique corporate clients. 

The survey analyst role includes the following responsibilities:

  • Programming complex surveys using an in-house scripting language based on Python.
  • Setting up surveys for fielding in YouGov’s multiple markets and languages
  • Testing survey appearance and user experience on various web browsing platforms and devices
  • Monitoring, investigating and reporting on data collection issues resulting from survey programming
  • Cleaning and preparing survey data deliverables

Qualifications

We are looking for job candidates with the following qualifications:

§  Bachelor’s degree in Political Science, Economics, Psychology, Statistics, Data Science, or similar fields; or an equivalent combination of relevant experience and education

§  At least 1 year of programming experience in Python and/or R

§  Experience manipulating and summarizing large datasets with statistical packages and data management tools (e.g., R, Python, SPSS)

§  Strong attention to detail and accuracy in a fast-paced environment

§  Ability to manage multiple tasks at one time

§  Results-driven focus and ability to see issues to completion in a timely manner

§  Excellent communication skills with internal clients, both written and oral

§  Ability to excel and work with cross-functional teams, all while working remotely

§  Nice to have, but not required:

§  Prior experience or training in survey research

§  Experience with terminal commands and Git

Company Description and Culture 

 

YouGov is a global online research company, offering insight into what the world thinks.    

 

We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.  

 

Why join YouGov? 

 

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. 

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.  

 

Life at YouGov 

 

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. 

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.  

 

Equal Opportunity Employer 

 

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need. 

 

Data Privacy

 

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy

Top Skills

Python
R
The Company
HQ: Toronto, Ontario
3,758 Employees
On-site Workplace
Year Founded: 2000

What We Do

YouGov is an international online research data and analytics technology group. Our mission is to offer unparalleled insight into what the world thinks.

With operations in the UK, the Americas, Europe, the Middle East, India and Asia Pacific, we have one of the world's largest research networks.

At the core of our platform is an ever-growing source of connected consumer intelligence that has developed daily over our 20 years of operation. We call it living data. All of our products and services draw upon this detailed understanding of our 26+ million registered panel members in over 55 markets to deliver accurate, actionable consumer insights.

Our innovative solutions help the world’s most recognised brands, media owners and agencies to explore, plan, activate and track better marketing activities:

Explore
Actionable answers from your audience - from syndicated data and in-depth custom research to quick surveys and polls.

Plan
Unlock the most complete view of your audience, with over a million profiling points.

Activate
Supercharge campaigns with precision targeting and unmissable advertising.

Track
Continuously monitor what the world thinks about brands, campaigns and your competition, with daily updates.

As innovators and pioneers of online market research, we have a strong reputation as a trusted source of accurate data and insights. Testament to this, YouGov data is regularly referenced by the global press, and we are the most quoted market research source in the world (Meltwater 2022).

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