The Surveillance Lead Operator protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Provides a safe environment for our Team Members and guests. Note: Interested applicants cannot have any relatives working in any cash handling, casino, or guest-related position at Horseshoe Bossier City.
ResponsibilitiesOperates all surveillance equipment, including, but not limited to, VCR’s, monitors, switchers, computers, controllers and cameras.
Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures, and internal controls.
Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
A minimum of two years casino surveillance experience is required.
A thorough working knowledge of all casino games is required with an emphasis on payoffs, odds, procedures, and game protection.
Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.
Must possess excellent customer service, communication, organizational, and writing skills.
Must have a working knowledge of Gaming Control Board Regulations and Louisiana Revised Statutes 205, 463 through 465.
Must be able to work any day of the week and any shift.
Must have basic computer operational skills.
Must be able to get along with co-workers and work as a team.
- Must be able to read, write, speak, and understand English.
ADDITIONAL REQUIREMENTS
- Must be able to sit or stand for long hours observing numerable CCTV screens.
- Must be able to respond calmly in crisis and stressful situations.
- Must be able to see and, also, remember the specific details of incidents and persons.
- Must be able to lift up to 50 pounds.
- Must be able to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras.
- Must be able to give court testimony when necessary and write detailed reports.
Must present a well-groomed appearance.
- Must be able to work and maneuver in close quarters.
- Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.
- Must be able to work overtime or change shifts on short notice.
Skills Required
- Minimum of two years casino surveillance experience
- Thorough working knowledge of all casino games including payoffs, odds, procedures, and game protection
- Ability to obtain Non-Key LA Gaming License and Responsible Vendor Certification
- Working knowledge of Gaming Control Board Regulations and Louisiana Revised Statutes 205, 463 through 465
- Basic computer operational skills
- Excellent customer service, communication, organizational, and writing skills
- Ability to work any day of the week and any shift
- Ability to read, write, speak, and understand English
- Ability to sit or stand for long hours observing numerous CCTV screens
- Ability to respond calmly in crisis and stressful situations
- Ability to see and remember specific details of incidents and persons
- Ability to lift up to 50 pounds
- Ability to operate VCRs, monitors, switches, computers, controllers, and cameras
- Ability to give court testimony and write detailed reports
- Present a well-groomed appearance
- Ability to work and maneuver in close quarters
- Ability to tolerate secondhand smoke, high noise levels, bright lights, and dust
- Ability to work overtime or change shifts on short notice
- No relatives working in any cash handling, casino, or guest-related position at Horseshoe Bossier City
What We Do
Caesars Entertainment is one of the world's most diversified casino-entertainment providers and the most geographically diverse U.S. casino-entertainment company. Since its beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment's resorts operate primarily under the Caesars®, Harrah's® and Horseshoe® brand names. Caesars Entertainment's portfolio also includes the Caesars Entertainment UK family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars Entertainment is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
