Surety Operations Advisor

We are a boutique surety broker specializing in serving large publicly and privately held companies. We are the largest independent surety-only broker in the world and are committed to providing bespoke surety solutions. We are seeking a dynamic Surety Operations Advisor to join our team.

The Surety Operations Advisor provides operational leadership and quality oversight for enterprise commercial and contract surety programs. This role partners closely with account management, underwriting, and clients to ensure accurate bond execution, strong service delivery, and continuous operational improvement while supporting team development and program placement.

Responsibilities:

Includes but may not be limited to:

• Serve as primary quality assurance lead across multiple surety accounts, ensuring accuracy, compliance, and efficiency.
• Perform quality control review of bids, finals, and bond issuance for underwriting requirements, bond form accuracy, and client expectations.
• Supervise, mentor, and develop bond operations staff; will establish role prior to direct supervisory duties of team members
• Collaborate with Account Managers on client programs, placements, renewals, and new business transitions.
• Maintain strong knowledge of client and surety contacts, bond forms, and contract obligations.
• Facilitate bond-specific information exchange between clients and underwriters to secure timely approvals and issuance.
• Manage operational service delivery, including bond issuance, endorsements, renewals, cancellations, invoicing, and record maintenance.
• Communicate client updates and market developments to internal teams verbally and in writing.
• Attend client meetings (virtual and as needed) and represent the firm at select surety-related industry events.
• Cross-train with operations team members, with focus on new programs and business transitions.
• Demonstrate high productivity, attention to detail, and strong prioritization skills.
  

Qualifications

• Bachelor’s degree required.
• Minimum 5+ years of experience in surety, operations, or risk management.
• Proven leadership, coaching, and training capability.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and relevant surety systems.
• Knowledge of surety regulations, industry standards, and contract review.
• Flexible and adaptable to evolving responsibilities.
  

Join the Rosenberg & Parker Team
Rosenberg & Parker is the largest independent surety-only broker in the world, specializing in providing bespoke surety solutions to large publicly and privately held companies. We pride ourselves on fostering an innovative, dynamic, and inclusive workplace, offering a challenging yet rewarding environment where performance is assessed based on competencies tailored to each role.
Our Commitment to Diversity, Equity, & Inclusion
Rosenberg & Parker is deeply committed to creating a culture of diversity, equity, and inclusion. We encourage individuals from all backgrounds to apply. We provide reasonable accommodations for applicants and employees to perform essential job functions due to disability, religious beliefs, or other reasons protected by applicable law. If you need a reasonable accommodation during the application process, please contact [email protected].

The pay range for this position at commencement of employment is expected to be between $90,000 and $125,000 per year. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The base salary range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Final offered may be outside of this range based on other reasons and individual circumstances. Additionally, salary wages may be only part of the total compensation package. The total compensation package for this position will also include eligibility for an annual discretionary bonus.

Benefits
We provide eligible employees with a comprehensive and highly competitive benefits package, which includes:
• Health, vision, and dental insurance
• Life and AD&D insurance
• Short-term and long-term disability insurance
• Flexible Spending Account and Dependent Care Flexible Spending Account
• 401(k) plan
• Generous paid time off
• Paid holidays
• Paid Parental Leave
• Hybrid work from home schedule
• Flex Time
• EAP
Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the firm reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
Important Notices
The duties and responsibilities outlined in our job openings provide a general overview and may not encompass all tasks associated with this position. Additional assignments or adjustments to responsibilities may be made as needed, at R&P's discretion.

We consider for employment qualified applicants with arrest and conviction records, in compliance with applicable state and municipal Fair Chance Laws and Ordinances.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Violations of this law may result in criminal penalties and civil liability.
We do not accept unsolicited resumes from search firms. Resumes submitted to any employee via email, the Internet, or directly without a valid written agreement will be considered property of Rosenberg & Parker, and no fee will be paid if the candidate is hired.
Rosenberg & Parker does not publish salary ranges externally. Any salary estimates listed on third-party sites were not provided by us and may not be accurate.