Surety Bond Administrator

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. 

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit: prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

Acrisure is seeking a Surety Bond Administrator to join our growing team. This position will assist clients with identifying and providing for their bond needs.  This position works with the Client Advisors and Surety Company representatives in handling and the execution of all types of surety bonds. 

Responsibilities:

• Maintain and update client financial and bond files.

• Review contracts and bond forms and extract relevant information.

• Ensure the accuracy of bid and final bond requests.

• Prepare bid and final bonds.

• Frequently keep clients updated on request status.

• Process final close-outs for premium audits.

• Act as liaison with surety companies and maintain surety relationships.

• Act as liaison with clients and client staff.

• Assist Client Advisors.

• Assist other team members.

• Prepare routine/follow-up correspondence.

• Prepare overnight packages and receipts.

• Provide day-to-day service, anticipate customer’s needs, and respond to client issues/questions in a timely manner.

• Assists or completes other tasks as directed by platform management.

• Seeks referrals from clients and follows through to help generate new business.

• Refers current and prospective clients to Benefits Department and Personal Insurance for solicitation of those lines of business.

• Coach and mentor junior members of the commercial lines, may lead team meetings and initiatives.

• Comply with agency standards, policies, and procedures.

Requirements:

• Demonstrated verbal and written communication skills including correct grammar, spelling, and punctuation in correspondence. 

• Must have a high level of understanding accounting method and/or or strong math skills.

• High degree of critical thinking; ability to problem solve when the answer is not readily apparent. 

• Demonstrated attention to detail, producing outcomes with minimal errors. 

• Ability to adapt well to change in direction and priority in a fast-paced environment. 

• Ability to demonstrate advanced level proficiency with a variety of technology including MS Office 

• Knowledge of Agency Management Systems; Applied Epic a plus.

• Able to function independently and as part of a team. 

• Complies with continuing education requirements for agent licensing as well as professional designations.

• Keeps informed regarding industry information, new production information, coverages, and technology to continually improve knowledge and stay current.

Education and Experience:

Required Qualifications

• Bachelor’s degree’s degree and/or 5+ years commercial insurance experience or recognized equivalent is required.

• Prior surety bond experience is highly desirable.

• Prior bookkeeping and/or account experience is desirable.

• Prior paralegal experience is desirable.

Preferred Qualifications

• Hold and maintain appropriate state Property and Casualty Insurance License(s) Or obtain within three (3) months of hire date.

• Initiate, obtain, and maintain (CISR elite, CIC, or other advanced designations)

Benefits and Perks:

• Competitive compensation

• Generous vacation policy, paid holidays, and paid sick time

• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)

• Company-paid Short-Term and Long-Term Disability Insurance

• Company-paid Group Life insurance

• Company-paid Employee Assistance Program (EAP) and Calm App subscription

• Employee-paid Pet Insurance and optional supplemental insurance coverage

• Vested 401(k) with company match and financial wellness programs

• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options

• Paid maternity leave, paid paternity leave, and fertility benefits

• Career growth and learning opportunities

• …and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination.

Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email [email protected]. 

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

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​Welcome, your new opportunity awaits you.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.