Surety Bond Account Manager

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. 

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

This position will assist customers in identifying and providing for their bond needs. This position works directly with the client, Producers, and Surety Company representatives in handling the execution of all types of surety bonds.

Responsibilities:

Operations administration

• Maintain and update client financial and bond files

• Receive and dispatch correspondence promptly

• Review Contracts and Bond forms and extract relevant information

• Ensure the accuracy bid and final bond request

• Prepare bid and final bonds

• Frequently Keep client updated on request status

• Process final close-outs for premium audits

• Act as liaison with surety companies and maintain surety relationships

• Act as liaison with clients and client staff

• Assist Producers

• Assist other team members

General Administration

• Prepare routine/follow-up correspondence – paper and electronic

• File

• Draft and/or send correspondence

• Prepare overnight packages and receipts

• Answer the telephone and respond to voice messages

• Assist in mailings

• Other administrative support, as directed

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

Technology Skills Required:

• Proficiency in Microsoft Office 365 applications (Word, Excel, PowerPoint, Outlook, etc.)

• Applied EPIC experience

• SurePath/Tinubu or similar surety bonding software experience

Other Qualifications:

• Attention to detail and commitment to a high level of accuracy

• Able to work independently with a high degree of interaction with team members

• Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance

• Demonstrate excellent time management and prioritization skills

• Ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information

• Maintain a professional demeanor and positive attitude

• Ability to pass a clerical assessment

• Able to pass drug and background checks

• Punctual

• Good team skills, works well with colleagues and peers

• Self-starter

• Basic math skills

• Strong organizational skills

• Professional appearance

Education and Experience:

Required Qualifications:

• Must hold Florida Property & Casualty insurance license

• Prior experience in surety bonds

• High school diploma or equivalent

Preferred Qualifications:

• Prior bookkeeping and/or accounting experience

• Prior customer service in banking or insurance

• Prior paralegal experience

• College experience

Benefits and Perks:

• Competitive compensation

• Generous vacation policy, paid holidays, and paid sick time

• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)

• Company-paid Short-Term and Long-Term Disability Insurance

• Company-paid Group Life insurance

• Company-paid Employee Assistance Program (EAP) and Calm App subscription

• Employee-paid Pet Insurance and optional supplemental insurance coverage

• Vested 401(k) with company match and financial wellness programs

• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options

• Paid maternity leave, paid paternity leave, and fertility benefits

• Career growth and learning opportunities

• …and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success.  

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. 

Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email [email protected]. 

​Welcome, your new opportunity awaits you.

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Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.