Surety Bond Account Coordinator

Reposted 2 Days Ago
Be an Early Applicant
3 Locations
In-Office
Junior
Fintech • Software • Financial Services
The Role
The Surety Account Coordinator supports daily operations by providing customer service, processing payments, and managing bond renewals and documents.
Summary Generated by Built In

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. 

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

The Account Coordinator will play a key role in the day-to-day support of Suretegrity. Primary responsibilities will include but are not limited to, providing exceptional customer service, facilitating bond renewals, addressing system performance concerns, assist with carrier billing issues, and production reports.

Responsibilities:

  • Prioritizes workload with an emphasis on customer service.

  • Provides professional, timely, and accurate output to customers and team members.

  • Processes payments and delivers accurate bond documents.

  • Reviews bond form language to ensure accurate renewal documents are generated.

  • Works to retain renewal business by sending out reminders prior to system cancellation.

  • Requests and maintains all necessary renewal underwriting as directed by the carrier.

  • Facilitates a team environment that promotes collaboration and trusted partnerships. 

  • Assists with production reports, bond form maintenance and other projects as needed.

Requirements:

  • Proficient in Microsoft Office Products 

  • Ability to work in a fast-paced team environment

  • Excellent verbal and written communication skills

  • Detail oriented with the ability to prioritize workload

  • Self-motivated with effective time management skills

  • Able to grasp new concepts quickly

Education and Experience:

  • High school diploma or GED required

  • College degree preferred

  • A minimum of 2 years' experience within a business-related setting required

  • A minimum of 2 years' experience within the surety industry preferred

  • Ability to obtain FL 4-40 Property & Casualty customer service license within 90 days of hire required

  • Active FL 4-40 Property & Casualty customer representative license preferred

#LI-LR1

#LI-Hybrid

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.


Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.


Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.


Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].


California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.


Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.


Welcome, your new opportunity awaits you.

Top Skills

Microsoft Office Products
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The Company
HQ: Grand Rapids, Michigan
3,983 Employees

What We Do

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.

Discover more at www.Acrisure.com.

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