Surety Account Coordinator

Job Title: Account Coordinator (Surety)

Department: Suretegrity

Location: Sanford, FL

About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

About Suretegrity:

Suretegrity is an exciting part of Acrisure. It’s one of the only online bond stores that allows the end user to apply, purchase and download original bond documents typically in minutes. Suretegrity holds licenses in all fifty states with thousands of bond offerings supporting a large variety of professions across the country.

Job Summary:

The Account Coordinator will play a key role in the day-to-day support of Suretegrity. Primary responsibilities will include but are not limited to, providing exceptional customer service, facilitating bond renewals, addressing system performance concerns, assist with carrier billing issues, and production reports.

Responsibilities:

• Prioritizes workload with an emphasis on customer service.

• Provides professional, timely, and accurate output to customers and team members.

• Processes payments and delivers accurate bond documents.

• Reviews bond form language to ensure accurate renewal documents are generated.

• Works to retain renewal business by sending out reminders prior to system cancellation.

• Requests and maintains all necessary renewal underwriting as directed by the carrier.

• Facilitates a team environment that promotes collaboration and trusted partnerships. 

• Assists with production reports, bond form maintenance and other projects as needed.

Requirements:

• Proficient in Microsoft Office Products 

• Ability to work in a fast-paced team environment

• Excellent verbal and written communication skills

• Detail oriented with the ability to prioritize workload

• Self-motivated with effective time management skills

• Able to grasp new concepts quickly

• FL 4-40 customer representative license or the ability to obtain within 90 days of hire

Education/Experience:

• High school diploma or GED (college preferred) 

• A minimum of 2 years' experience within the surety industry or business-related setting

• FL 4-40 customer representative license

• Competitive Compensation

• Industry Leading Healthcare

• Savings and Investments

• Charitable Giving Programs

• Opportunities for Growth

• Parental Leave

• Generous time away

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Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.