Support Specialist | PRN

Posted 29 Days Ago
Be an Early Applicant
Sioux Falls, SD, USA
In-Office
18-23 Hourly
Junior
Healthtech • Professional Services
The Role
Provides clerical and administrative support through scheduling, filing, data generation, message routing, document organization, project assistance, and phone coverage. Collaborates with leaders and staff to maintain efficient department operations and a professional work environment. This PRN role requires rotating 12-hour shifts, including days, evenings, nights, weekends, and holidays, with call center experience preferred.
Summary Generated by Built In

Location:

Avera McKennan Hospital

Worker Type:

PRN

Work Shift:

Rotating days/evenings/nights/weekends/holidays (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$18.00 - $23.25

Position Highlights

PRN as needed (12 hour shifts)

7:00am-7:30pm and 10:00am-10:30pm rotation schedule

Call center experience a plus!

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.


A Brief Overview
Accountable for performing a variety of clerical tasks, providing support to leadership, staff, patients and/or clients to ensure efficient operation of the department.
What you will do

  • Responsible for a variety of clerical tasks including but not limited to scheduling, filing, generating and/or presenting data, message response and project support.
  • Ensure and maintain organization of documents, processes and other materials.
  • Answer and address phone calls and other messages, routing appropriately if needed.
  • Clear collaboration with leader and staff to support efficient operations.
  • Support and maintain a professional business atmosphere within work areas assigned.

Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
Required Education, License/Certification, or Work Experience:

  • High School or GED Equivalent

Preferred Education, License/Certification, or Work Experience:

  • Associate's
  • 1-3 years Office support or administrative work.

Expectations and Standards

  • Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
  • Promote Avera’s values of compassion, hospitality, and stewardship.
  • Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
  • Maintain confidentiality.
  • Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
  • Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [email protected].

Skills Required

  • High school diploma or GED equivalent
  • Ability to work the specified rotating PRN schedule, including days, evenings, nights, weekends, and holidays
  • Effective communication skills and ability to hear, understand, and distinguish speech and other sounds
  • Visual acuity adequate to perform position duties
  • Associate's degree
  • 1-3 years of office support or administrative work experience
  • Call center experience
  • Ability to maintain confidentiality and work effectively in a team environment
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The Company
HQ: Sioux Falls, SD
22,600 Employees
Year Founded: 2000

What We Do

Avera Health is a regional, non-profit health system based in Sioux Falls, South Dakota, providing integrated medical care through hospitals, clinics, and community support across a five-state region.

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