Support Specialist-1

Posting Close DateApplicants must submit their completed application by 08-15-2026 at 11:59 p.m. MSTApplication and Special InstructionsThese vacant positions for Support Specialists are within the Office of Professional Standards (formerly known as I.A.). These non-permanent positions will be primarily tasked with the digitization, organization, and migration of historical investigative records into the newer AXON platform.
All applicants MUST upload a resume to be considered for this position. It is also recommended to upload a cover letter to further highlight your experience in the areas listed under Duties and Responsibilities. Any applications that do not include at least a resume will not be considered.
This recruitment process will include an application/resume review, with possible screening panel interviews (tentatively scheduled for the week of August 24, 2026). You will be advised via email of your status in the process after each stage.This classification may include any of the listed duties, knowledge, skills, or other characteristics. This list is illustrative only and is not a comprehensive listing of all duties and tasks performed by incumbents of this class. Work assignments may vary depending on department needs.

• Provides customer service by answering the telephone, recording, and entering information into a computer, responding to requests for information, gathering information to complete police reports and referring callers to agencies and resources.
• Analyzes crime programs within a police division.
• Develops and updates information relative to officer safety, criminal activity, and crime trends and patterns within a police division.
• Facilitates and participates in neighborhood meetings, public meetings, and other public forums.
• Partners with neighborhood associations, other City departments and outside agencies to identify, address, and eliminate quality of life problems within a police division.
• Gathers and analyzes department statistics and crime trends for crime prevention efforts, deployment of departmental resources and public dissemination.
• Oversees marketing and coordinating releases of information regarding department special events and outreach and programs.
• Performs all other duties and tasks as assigned.

All duties and responsibilities listed are subject to change. MINIMUM QUALIFICATIONSEducationHigh school diploma or equivalentExperienceFive (5) years of relevant experienceEquivalency

Any combination of relevant education and experience may be substituted on a year-for-year basis.

License/CertificationsPreferred QualificationsPOSITION DETAILSJob ProfileJ6215 - Support Specialist (Non-Perm)

View full job profile including classification specifications and physical demands at https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.

Compensation GradeG1022Hourly Range$19.97 - 29.95 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

Fair Labor Standards Act (FLSA)Non-ExemptPosition TypeContractorTime TypeFull timeDepartmentPolice DepartmentDepartment Linkhttps://www.tucsonaz.gov/Departments/PoliceBackground Check

This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.

ABOUT USBenefits

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship

The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.  The City of Tucson does not offer visa sponsorship.

The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer

The city does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). 

ADA Accessibility Compliant Form

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at [email protected].

Recruiter NameRandy EsslingerRecruiter Email[email protected]

For general Human Resources questions please contact 520-837-4190.