Support Services Supervisor

Do you have a background in Logistics and are seeking a leadership opportunity?  Are you detail oriented, process focused and enjoy leading and motivating others?  LabCorp is seeking a Supervisor for our Logistics/Courier team in Troy, MI.

Work Schedule: Monday – Friday 8:00am – 5:00pm; coverage on other shifts and weekends as needed

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. 

Job Responsibilities:

• Supervise the day to day operations of the logistics team
• Manage the performance of all couriers using established performance metrics
• Implement and review courier routes and schedules to increase efficiencies
• Ensure department is properly staffed with the ability to cover all necessary routes 
• Establish relationships with outside logistics vendors to obtain coverage when needed
• Generate and review daily/weekly reports and escalate any issues to leadership
• Ensure entire logistics staff is properly trained and any performance issues are addressed
• Meet regularly with direct reports to provide coaching and feedback for their development
• Address and resolve both internal and external client issues
• Maintain and monitor department spend to ensure proper budget allocation
• Manage and maintain branch vehicles according to Corporate Fleet standards
• Engage in continuous process and service level improvements
• Responsible for administering and managing policies and procedures
• Perform administrative and clerical duties as needed

Job Requirements:

• High School Diploma or equivalent
• Associates degree or higher is highly desired
• Prior logistics/driver experience; preferably in a medical courier environment
• Previous leadership experience
• Prefer experience leading a team of 30-50 employees
• Ability to motivate and develop team members
• Strong computer skills with proficiency in Microsoft Office
• Basic understanding of managing costs and an overall budget
• Strong time management and organizational skills
• Ability to effectively communicate with various levels within an organization
• Excellent critical thinking and problem resolution skills
• Must have a Valid Driver's License and be at least 21 years’ old
• Ability to handle the physical demands of the position
• Comfortable with handling lab specimens when needed

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply

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