Support Services Specialist

Posted 4 Days Ago
Be an Early Applicant
Elgin, IL, USA
In-Office
30K-30K Annually
Entry level
Kids + Family • Professional Services • Consulting
The Role
Provides remote administrative and operational support, including customer inquiry response, recordkeeping, scheduling, correspondence management, data entry, document preparation, internal communication, and follow-up on routine tasks. Requires strong communication, organization, attention to detail, basic computer and Microsoft Office skills, confidentiality, and the ability to work independently. A high school diploma or equivalent is required; prior administrative or customer service experience is preferred but not mandatory.
Summary Generated by Built In

Position: Support Services Specialist
Employment Type: Full-Time / Part-Time
Work Arrangement: Fully Remote
Location: United States
Schedule: Flexible, approximately 5–8 hours per day.

Position Overview

We are seeking a dependable, organized, and detail-oriented Support Services Specialist to join our team. The ideal candidate will provide administrative and operational support while helping maintain efficient daily business activities.

This is a fully remote opportunity suitable for individuals who have strong communication skills, good organizational abilities, and the ability to work independently while managing multiple responsibilities.

Key Responsibilities
  • Provide administrative and general operational support to the management team.
  • Respond to customer inquiries and assist with routine service requests.
  • Maintain accurate records, files, reports, and business documentation.
  • Assist with scheduling appointments, meetings, and business activities.
  • Organize and manage incoming correspondence, emails, and other communications.
  • Perform data entry, document preparation, and information management.
  • Coordinate routine administrative tasks and follow up on outstanding requests.
  • Assist with internal communications and general office support.
  • Maintain confidentiality when handling company and customer information.
  • Complete assigned duties accurately and within established deadlines.
Qualifications and Requirements
  • High school diploma or equivalent.
  • Strong written and verbal communication skills.
  • Good organizational and time-management abilities.
  • Basic computer skills and familiarity with email and Microsoft Office applications.
  • Ability to work independently in a remote environment.
  • Strong attention to detail and problem-solving skills.
  • Reliable internet connection and a suitable workspace.
  • Previous administrative or customer service experience is an advantage but not mandatory.
Compensation and Benefits
  • Competitive compensation based on experience and responsibilities.
  • Flexible working schedule.
  • Full-time and part-time opportunities.
  • Health, dental, and vision insurance for eligible employees.
  • Paid time off (PTO) and paid holidays, subject to company policy.
  • Professional development and advancement opportunities.
  • Remote work arrangement.
  • Training and onboarding support.
Working Hours

The position offers a flexible schedule of approximately 5–8 hours per day, depending on employment status and business requirements.

How to Apply

Interested candidates are encouraged to submit their applications for consideration. Qualified applicants will be contacted regarding the next steps in the recruitment process.

We look forward to welcoming a dedicated and motivated individual to our team.

Skills Required

  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Good organizational and time-management abilities
  • Basic computer skills and familiarity with email and Microsoft Office applications
  • Ability to work independently in a remote environment
  • Strong attention to detail and problem-solving skills
  • Reliable internet connection and suitable workspace
  • Previous administrative or customer service experience
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The Company
HQ: Solna
11 Employees

What We Do

Solidum Sverige AB, operating under the brand Barnakademin, provides high-quality, creative, and bilingual childcare services, including babysitting and school pickups, for families.

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