Support Services Assistant

Posted 3 Days Ago
Be an Early Applicant
Lebanon, OR, USA
In-Office
Junior
Automotive • Energy • Industrial • Manufacturing
The Role
Provide front-desk and administrative support including reception backup, phone handling, visitor management, scheduling and room coordination, mail and shipping, office supply management, equipment troubleshooting, and event/hospitality coordination while delivering excellent customer service and supporting process improvements.
Summary Generated by Built In

Description

Join ENTEK in Lebanon, Oregon
ENTEK is excited to welcome a Support Services Assistant to our team in Lebanon, Oregon. If you enjoy creating exceptional experiences for employees and visitors, thrive in a fast-paced office environment, and take pride in keeping operations running smoothly, this is an excellent opportunity to grow your career.
As a Support Services Assistant, you'll play a key role in supporting administrative operations, reception services, hospitality, and special events across ENTEK's Lebanon campus. You'll work closely with employees, visitors, vendors, and community partners while providing outstanding customer service and helping create a welcoming, professional workplace.
What You'll Do
As a Support Services Assistant, you'll provide administrative, hospitality, and office support that helps keep ENTEK's daily operations running efficiently. From greeting visitors to coordinating meetings and supporting company events, you'll be an essential resource for employees across the organization.

In this role, you will:

  • Provide administrative support by preparing correspondence, reports, presentations, and business documents 
  • Deliver exceptional customer service while responding to employee, visitor, and vendor inquiries 
  • Serve as the primary backup for the Receptionist, providing front desk coverage during breaks, vacations, and absences 
  • Answer and direct incoming multi-line telephone calls professionally and efficiently 
  • Welcome visitors, vendors, applicants, and guests while managing visitor sign-in procedures 
  • Coordinate conference room reservations and company vehicle scheduling using Microsoft Outlook and other scheduling tools 
  • Print and distribute daily conference room schedules and related communications 
  • Maintain office supply inventories and coordinate replenishment of materials 
  • Receive, sort, distribute, and process incoming and outgoing mail and packages 
  • Coordinate shipping services, postage requirements, and monitor postage meter balances 
  • Pick up mail from the U.S. Postal Service and complete occasional company errands 
  • Support employee recognition programs, company meetings, community outreach activities, and special events 
  • Coordinate meeting room setup, hospitality services, food service, and event preparation 
  • Operate and troubleshoot office equipment, including copiers, printers, scanners, and postage systems 
  • Coordinate service requests and repairs for office equipment as needed 
  • Support departmental projects and identify opportunities to improve office processes and operational efficiency 
  • Maintain compliance with company procedures, safety policies, and administrative standards

Requirements

What We're Looking For
We're seeking a highly organized, customer-focused professional who enjoys helping others, managing multiple priorities, and creating a positive experience for employees and guests.
Please submit a cover letter for this position when you apply. Minimum Qualifications
  • High school diploma or GED 
  • Valid driver's license with an acceptable driving record 
  • Two (2) or more years of administrative, office support, customer service, or related experience preferred 
  • Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams 
  • Strong verbal and written communication skills 
  • Excellent customer service and interpersonal skills 
  • Strong organizational, time-management, and multitasking abilities 
  • Exceptional attention to detail and accuracy 
  • Ability to prioritize competing responsibilities while meeting deadlines 
  • Basic mathematical skills 
  • Ability to communicate effectively in English 
Preferred Qualifications
  • Experience supporting reception or front desk operations 
  • Experience coordinating meetings, events, or hospitality services 
  • Experience in an administrative support role within a manufacturing or corporate office environment 
  • Experience working with executive leadership and cross-functional teams 
  • Demonstrated ability to identify and implement process improvements 

Your Work Schedule

This is a full-time, non-exempt position working Monday through Friday, approximately 6:45 AM to 4:00 PM. Occasional schedule flexibility, overtime, or adjusted hours may be required to support company events, reception coverage, or business needs.

What Makes ENTEK Different

ENTEK is more than a manufacturing company—we're a team driven by values. Our core DNA is built on:

  • Respect – valuing each person and every contribution
  • Integrity – doing what's right, always
  • Innovation – pushing boundaries with creativity and technology
  • Commitment – to our people, our customers, and our future
When you join ENTEK, you're not just taking a job—you're becoming part of a company that invests in you, your growth, and your success.
Learn more about us at www.entek.com and discover the opportunities waiting for you.
ENTEK is an equal opportunity employer.
ENTEK's locations are non-smoking.

Skills Required

  • High school diploma or GED
  • Valid driver's license with an acceptable driving record
  • Two (2) or more years of administrative, office support, customer service, or related experience
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
  • Strong verbal and written communication skills
  • Excellent customer service and interpersonal skills
  • Strong organizational, time-management, and multitasking abilities
  • Exceptional attention to detail and accuracy
  • Ability to prioritize competing responsibilities while meeting deadlines
  • Basic mathematical skills
  • Ability to communicate effectively in English
  • Experience supporting reception or front desk operations
  • Experience coordinating meetings, events, or hospitality services
  • Experience in an administrative support role within a manufacturing or corporate office environment
  • Experience working with executive leadership and cross-functional teams
  • Demonstrated ability to identify and implement process improvements
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The Company
1,150 Employees
Year Founded: 1984

What We Do

ENTEK International is a global manufacturing company specializing in the production of lead-acid and lithium-ion battery separators, extruders, and engineering services. They design and build battery separator lines and extruders using in-house engineering, machining, and fabrication resources, serving customers across six continents to advance energy storage solutions for vehicles, consumer electronics, and other new markets.

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