Support Sales Intern - (Summer 2027)

POSITION SUMMARY

The Summer Learning & Development (L&D) Sales Intern – Instructional Designer will join Vertiv’s NA Sales Training team at the Westerville Academy for Summer 2027, gaining hands-on experience in the full training development lifecycle.

Working alongside experienced Instructional Designers and Sales Trainers, the intern will help design, develop, and produce training materials across multiple delivery formats – including instructor-led training (ILT), virtual instructor-led training (vILT), eLearning modules, videos, job aids, and assessments – that enable NA Sales teams on Vertiv systems, products, and solutions.

This role offers direct collaboration with subject matter experts, Sales Trainers, and Instructional Designers across the organization. The intern will contribute to meaningful, real-world projects while receiving mentorship and professional development exposure aligned to adult learning principles and Vertiv’s sales enablement strategy.

RESPONSIBILITIES

Content Development Support:

· Develop learning materials across multiple formats (ILT, vILT, eLearning, videos, job aids, assessments) based on design plans from Instructional Designers

· Build and format content using approved Vertiv templates and brand standards

· Create and update presentation decks, facilitator guides, learner workbooks, and quick reference materials for NA Sales teams

· Support integration of product updates and new solution information into existing training materials

Sales Enablement Projects:

· Support development of sales training programs enabling NA Sales teams on Vertiv systems, products, and solutions

· Assist with new product launch training content development

· Help create sales-focused learning paths, onboarding materials, and value selling content aligned with Vertiv's commercial strategy

Collaboration & Professional Development:

· Work with Instructional Designers and Sales Training Team to execute content development tasks with guidance

· Collaborate with subject matter experts to gather and validate technical and sales content

· Participate in review cycles and incorporate feedback into deliverables

· Learn instructional design best practices and adult learning principles, including ADDIE methodology

Administrative & Team Support:

· Maintain organized documentation of project files and development assets

· Support publishing content to the Learning Management System (Docebo)

· Assist with course maintenance and version control

QUALIFICATIONS

· Currently pursuing a Bachelor’s degree in Communications, Marketing, Education, Instructional Design, Business, English, Technical Writing, or a related field.

· Strong writing and editing skills with attention to detail and formatting consistency.

· Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).

· Experience with or demonstrated willingness to learn content creation tools such as Articulate Rise 360, Canva, Camtasia, and Vyond.

· Strong organizational skills and ability to manage multiple tasks and competing deadlines.

· Effective verbal and written communication skills; comfortable collaborating across teams.

· Interest in learning and development, sales enablement, or corporate training.

· Self-motivated with the ability to work both independently and as part of a team.

· Passion for developing people and enabling business performance.

EDUCATION AND CERTIFICATIONS

· Associates degree in Instructional Design, Education, Communications, Technical Writing, or related work experience.

· Certifications in Instructional Design or eLearning Development preferred.

PHYSICAL & ENVIRONMENTAL DEMANDS

· Standard office and classroom environment at the Vertiv Westerville Academy.

TIME TRAVEL REQUIRED

· None

#LI-RB

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]