Support Manager, FIX Connectivity, Information Technology

Reposted 13 Days Ago
Be an Early Applicant
Pune, Mahārāshtra
In-Office
8-12 Annually
Senior level
Fintech • Payments • Financial Services
The Role
Manage FIX infrastructure, client onboarding, incident management, mentor junior staff, and ensure QA activities and project deliveries.
Summary Generated by Built In

Key Areas of Responsibilities

  • Primarily responsible for taking care of FIX infrastructure and changes associated with it.
  • Responsible for certifying clients and on boarding them in Production.
  • Responsible for FIX QA related activities as and when assigned.
  • Responsible for coordinating with other teams (application, infrastructure etc)
  • Ensure along with own work, review work of junior team member and quality and timely delivery
  • Mentoring and train the junior staff and bring them up to the speed.
  • Responsible for Incident and problem management and part of the escalation’s procedure in FIX space.
  • Interact with developers and work across teams for QA projects.
  • Interact with business users and client for investigation of any issue with electronic order flow.
  • Work on SQL, Unix & proprietary trading environment.
  • Work on rollouts for new/existing Markets and new/existing products.
  • Work on Critical Projects with demanding time frames.
  • Work on various in-house developed systems and assist with the QA for the same.
  • Work on Bloomberg and various automation tools with an effort to continuously automate the process.
  • Follow standards and best practices, involving the broader technology organization where appropriate.
  • Analysing the problems and creating definite test suite for the same.

Requirements

  • University Graduate with a Technical Engineering (B.E/B. Tech)/MCA degree.
  • Mandatory - experience of working in Equities Brokerage Front Office role for Capital Markets.
  • Must have exposure working on Production Support and QA environment.
  • Must have exposure in working directly with end customers/business, vendors, other project stakeholders as needed.
  • Mandatory - FIX Protocol experience required especially around FIX certification process.
  • Should have good working knowledge on SQL & Unix.
  • QA experience required with good problem solving and trouble shooting skills.
  • FIX client onboarding experience required and fixing issues on fly.
  • Excellent communication skill, both verbal and written, as this role requires extensive communication within and outside the firm.
  • IT Experience 8 to 12 Years.
  • Good command of spoken and written English

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Top Skills

Bloomberg
Fix Protocol
SQL
Unix
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The Company
London,
2,160 Employees
Year Founded: 1986

What We Do

CITIC CLSA is a wholly-owned subsidiary of CITIC Securities and its overseas business platform.

Established in Hong Kong in 1986, CITIC CLSA is Asia’s leading capital markets and investment group, committed to driving the growth strategies of global institutional investors, corporations, governments and high-net-worth individuals.

CITIC CLSA’s award-winning research, extensive Asia network, direct links to China and highly experienced financial professionals set CITIC CLSA apart from global investment banks and regional players.

Over three decades, CITIC CLSA has built an extensive Asia network with deep local knowledge and connections. Globally, we operate from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit clsa.com

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