We're looking for interns to join our Support team this semester, spring 2024. Our high-performing interns are invited to stay with us through graduation, and we're currently looking for students graduating in December 2024 or later. You'll be working with a department full of talented people who provide technological support to our users. If you’re a college student in the Lincoln, Nebraska area that's ready to work directly with our users, answering any questions they might have via phone, email or live chat, we want to hear from you. 

Must-Haves

• Empathetic. You can easily put yourself in someone else's shoes to find them the best solution.
• Eager. You’re excited by the idea of working directly with our users to help them achieve their goals.
• Communication skills. You're able to clearly provide solutions with a human touch, both through email and on the phone, ensuring customers understand their technical issues and how you’ll resolve or elevate them.
• Organized: Your time-management skills enable you to thrive in school, life and at work. Strategically planning and prioritizing these various responsibilities and events is what helps you be successful. 

Nice-to-Haves

• Customer service experience. The way we speak and interact with customers matters. A previous role in a customer setting would ensure you know how to present information in various situations.
• Team-oriented. You can collaborate with other staff to research and resolve technical issues. 
• Prior Hudl knowledge. Our clients come to us to enhance their game—you’ll make sure they know how to use Hudl in the best way possible.

Our Role

• Ask you to make an impact. You're part of the team—that means you'll have real responsibilities. We want to hear what you think and see what you can do.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But even if you’re taking advantage of the opportunity to work remotely, we’ll provide you the tech you need to do your best work.
• Develop your career. On top of working alongside some of the best professionals in the business and gaining real-world experience, we’ll give you extra opportunities like lunch-and-learns and access to curated libraries to round out your internship.
• Support your wellbeing. You’ll have an entire team on your side to give advice and provide answers to your questions, plus more resources like topic-specific Slack channels and employee resource groups. In short, we have you covered.