Support Experience Specialist with Lithuanian

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Sofia-City, BGR
Remote
Entry level
HR Tech • Professional Services • Software • Consulting
The Role
Provide onsite customer support in Lithuanian: handle inquiries, guide customers on product use, maintain high-quality case handling, and complete specialist product/service training.
Summary Generated by Built In

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!


We are offering a great work experience, onsite, in Sofia, for a role as a Lithuanian Support Experience Specialist.


Why a Support Experience Specialist role is great for your professional and personal development:

  • Live in Sofia and embrace multicultural experiences
  • Represent a global brand
  • Fast-track career development opportunity

How your day-to-day in this role will look: 

Specialist training for the product/service. You will:

  • Assist with customers' inquiries
  • Guide customers on their questions for the best use of the product/service
  • Maintain a high level of quality in each case you review


Requirements

What do you need to be successful at this job?

  • Language Maestro: Fluent in Lithuanian, B2 in English
  • Tech Savvy: Curious about the latest tech
  • Customer Charmer: Experience is a bonus
  • Communication Virtuoso
  • Empathy Expert

Benefits
  • Welcome Bonus + Performance Bonus
  • Relocation Package:
  1. Meeting at the airport
  2. Air tickets
  3. Up to 21 days in a hotel/apartment
  4. 300 BGN gross accommodation allowance per month in addition to the salary

Make it your Next Job Without Boundaries!


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Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World


Personal Touchpoint:

As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.


Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.


Making it Happen:

Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.


Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.

Skills Required

  • Fluent in Lithuanian
  • English proficiency at B2 level
  • Willingness to work onsite in Sofia (relocation supported)
  • Curiosity about and basic comfort with modern technology (tech savvy)
  • Strong communication skills
  • High empathy and customer orientation
  • Prior customer service experience
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The Company
30 Employees

What We Do

Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.

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