Support Executive

Posted Yesterday
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Kolkata, West Bengal, IND
In-Office
Entry level
Information Technology • Software
The Role
Assist with client onboarding, respond to queries through WhatsApp, phone, and email, enter and maintain client data, manage renewals, and coordinate customer follow-ups. The role offers practical experience in customer support, back-office operations, client relationship management, and cross-functional collaboration.
Summary Generated by Built In
We are looking for a proactive and detail-oriented Support Executive to join our team. This internship is ideal for candidates who have good communication skills, basic computer knowledge, and are eager to gain hands-on experience in client support and operations.
Key Responsibilities
  • Assist with client onboarding and ensure a smooth onboarding process.
  • Handle client queries and issues via WhatsApp, phone, and email.
  • Perform client onboarding data entry and maintain accurate records.
  • Manage client renewals and follow up with customers as required.


Requirements
  • Good communication skills in Hindi and English (spoken and written).
  • Basic computer proficiency (MS Office, email, internet, data entry, etc.)
  • Good organizational and coordination skills.
  • Willingness to learn and work in a fast-paced environment.


  • Benefits
  • Practical experience in customer support and back-office operations.
  • Exposure to client relationship management.
  • Opportunity to work with cross-functional teams.
  • A supportive learning environment with professional growth opportunities.


  • Skills Required

    • Good spoken and written communication skills in Hindi and English
    • Basic computer proficiency, including MS Office, email, internet use, and data entry
    • Good organizational and coordination skills
    • Willingness to learn and work in a fast-paced environment
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    The Company
    Kolkata, West Bengal
    141 Employees
    Year Founded: 2013

    What We Do

    Codelogicx is a technology services and product engineering firm working with fast paced startups, medium sized businesses, and Enterprises. Technology development drive world’s progress, software development drives technology. Codelogicx as a driver of software development understand the critical role it plays in shaping the future of the world. At Codelogicx our mission is to help every startup entrepreneur to succeed and get their product to global recognition. We also partner with enterprises to help them with their engineering challenges through innovating software engineering solutions. Codelogicx has deep technical expertise in Digital transformation, Cloud, Mobile, Web, Product engineering, Machine Learning and Blockchain and has been an evangelist of open-source technologies. As a progressive company Codelogicx is constantly innovating on processes and culture and has embraced hybrid work culture to reduce travel and carbon emission and support both employees and environment. Codelogicx is privately held and has presence in US, Saudi Arabia and India

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