Support Engineer

Posted 7 Days Ago
Be an Early Applicant
Ukraine
1-3 Years Experience
Information Technology • Consulting
The Role
Support Engineer position at N-iX working on a web application for the trading market. Responsibilities include scripting, system maintenance, data analysis, and infrastructure knowledge. Additional knowledge in Grafana, financial services, and market connectivity protocols is a plus. Flexible working format, competitive salary, personalized career growth, and professional development opportunities are offered.
Summary Generated by Built In

N-iX is looking for a Support  Engineer to join our team full-time.

About project

It is a web application focusing on the trading market and provides corporate clients with a comprehensive suite of customization products, offering transparency, flexibility and predictability. The main goal is to allow clients to gain exposure to the market, simply and transparently, to extract a return.

Responsibilities:

  • Knowledge of scripting language (PowerShell or Python);
  • Solid background in Windows, Linux/Unix OS, including MongoDB,
  • Ensure delivered systems are of production quality. Ensure software is adequately documented for handover to the business;
  • Knowledge of server-side infrastructure and admin tools;
  • Experience in technical onboarding of new APIs and systems;
  • Analyze and process system-collected data and recommend improvements to site operations and maintenance strategies;
  • Ensure data communications from monitored systems remain intact and data is properly collected and stored;
  • Must be able to work under demanding conditions with a calm demeanor;
  • Proven ability to show proactiveness in picking up issues and improving existing processes;
  • Process-driven and systematic mindset;
  • Excellent documentation, communication, and organizational skills;

Will be a plus:

  • Knowledge in Grafana;
  • Knowledge of market connectivity protocols for key global derivative, commodity, cash, and equity markets;
  • Experience gained in a financial services background, ideally finance;
  • Good to know Fix Messaging protocol
  • SQL, PostgreSQL, Oracle;

We offer:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

Top Skills

Powershell
Python
The Company
HQ: North Miami Beach, Florida
2,135 Employees
On-site Workplace
Year Founded: 2002

What We Do

N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success.

With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc

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