Support Engineer - Sustaining Local Platform

Posted 2 Days Ago
Be an Early Applicant
4 Locations
In-Office
89K-149K Annually
Mid level
Energy • Manufacturing • Solar • Renewable Energy
GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy.
The Role
Provide technical support for the Monitoring & Diagnostic Center's local platform, enhance data quality, and implement improvements while coordinating across teams.
Summary Generated by Built In
Job Description SummaryThe Monitoring & Diagnostics Requisition & Sustaining organization is looking for a Support Engineer for Local Platform Support. The Local Platform Support Engineer is responsible for providing support for Monitoring & Diagnostic (M&D) Center’s local platform (On Site Monitors, peripheral devices, associated network equipment and applications), supporting system improvement initiatives and customer communications.

Job Description

Roles and Responsibilities

  • Support Monitoring & Diagnostic (M&D) Center’s local platform - On Site Monitors, peripheral devices, associated network equipment and applications.

  • Improve data availability from controller and other site devices such as vibration, dynamics, and plant data.

  • Support and improve OSM health management for the fleet.

  • Work with development team to test new applications and provide input on enhancements and defects.

  • Support fleet improvement and update initiatives as needed.

  • Drive issue resolution for both internal and external customers.

  • Support initiatives to improve data quality and trip reliability

  • Implement automation efforts to support proactive issue prevention and/or resolution.

  • Draft training and troubleshooting documentation.

  • Lead lean initiatives across cross functional teams.

Required Qualifications

  • Bachelor's Degree in related IT/Engineering field - Electrical, Mechanical, Computer Science/Information Technology, Instrumentation, Controls, or equivalent knowledge and experience

  • 1 - 3 years working with and supporting GE Controller, Bently or other M&D Field Products.

  • 1-3 years working with ControlST Software (ToolboxST, WorkstationST, etc)

  • Working knowledge of Windows Server (2016, 2022,2025)

  • Experience working in an independent and highly matrix environment, coordinating across multiple sites, functions, and time zones

Desired Characteristics

  • Prefer experience with supporting network- or cyber-security requirements, especially for NERC CIP customers

  • Prefer experience with Proficy Historian products

  • Prefer experience driving RCA and defect resolution with development teams (Controls, NPI, etc.)

  • Excellent troubleshooting, analytical and critical thinking Skills

  • Strong oral and written communication skills; Strong interpersonal and leadership skills.

  • Capable of switching between tasks based on priority and be able to communicate priority & urgency to leadership.

  • Experience working with thermal and/or aero asset sites.

  • Green Belt Certification, or Lean/Company equivalent

  • Experience working in a global environment.

  • Knowledge of Servicenow and case management.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No



For candidates applying to a U.S. based position, the pay range for this position is between $89,300.00 and $148,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on March 24, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

Top Skills

Bently
Controlst Software
Ge Controller
Proficy Historian
Servicenow
Windows Server 2016
Windows Server 2022
Windows Server 2025
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The Company
HQ: , Cambridge, MA
75,000 Employees
Year Founded: 2024

What We Do

GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Together, we have The Energy to Change the World.

Why Work With Us

Join our team, to evolve and grow, surrounded by some of the brightest minds in the industry who help you get better every day. You’ll get the chance to rewrite the rules, work on cutting-edge technology, and be part of a global team for positive change.

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