Job Title: Support Engineer II – TMS
Overview
Provide excellent customer experience and solution support to Blue Yonder's customers with ownership, proactive and innovative approach showing moderate competency in product and domain, Azure, solution architecture & relevant tools and technologies.
Consistently demonstrates customer centricity and relentless attitude to innovate through teamwork and willingness to add value by developing knowledge and participate on operational improvements.
What you'll do:
- Deployment and troubleshooting application related issues
- Troubleshooting, fixing, and preventing application availability issues
- Application health monitoring
- Developing automations (Python, Cycle, RPA etc.)
- DB health analysis (statistics, fragmentation, query execution plan, indexes, delete, update, etc.)
- Responsible to handle Critical Cases
What we are looking for:
Industry experience:
- 4 years of experience
Interpersonal Skills Desired
- Troubleshooting & Problem-Solving mindset
- Self-learning
- Empathy
- Customer Service
- Communication skills
Technical Skills:
- Experience with any Transportation Management system
- PLSQL
- Oracle/SQL Server Database
- Windows/Unix OS Concepts
- Python
- MS Azure
- App Dynamics
- Splunk
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:
- Competitive Salary
- Christmas Bonus (30 days)
- Savings Fund
- 15 Vacation Days first year and 60% Bonus
- Major and Minor Medical Service insurance for you and your family
- Life Insurance
#LI-JA1
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Skills Required
- 4 years of industry experience
- Experience with a Transportation Management System
- PL/SQL experience
- Oracle or SQL Server database experience
- Windows and Unix operating system concepts
- Python experience
- Microsoft Azure experience
- AppDynamics experience
- Splunk experience
- Troubleshooting and problem-solving skills
- Customer service and communication skills
- Self-learning ability and empathy
Blue Yonder Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blue Yonder and has not been reviewed or approved by Blue Yonder.
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Leave & Time Off Breadth — PTO is described as generous or “unlimited” in the U.S., alongside paid holidays, sick time, and two paid volunteer days. These policies are often highlighted as strengths that support work–life balance.
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Flexible Benefits — Remote-work options and flexible arrangements are emphasized as part of the package. This flexibility is valued alongside compensation and can help offset middling pay for some roles.
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Healthcare Strength — Medical, dental, and vision coverage are provided, with mental health/EAP support and HSA/FSA options referenced. These core coverages are portrayed as solid and comprehensive.
Blue Yonder Insights
What We Do
Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential Blue Yonder’s tagline “Fulfill Your Potential” reflects the company’s mission to empower every organization and person on the planet to fulfill their potential. Each day, our global teams of associates and business partners work together to accelerate global economic growth, increase sustainability and prosperity with a Sonoran Spirit.
