Support Data Analyst
Job Summary
We are seeking a Support Data Analyst to join a dynamic Data Operations team focused on ensuring data quality, resolving data discrepancies, and supporting healthcare analytics platforms. This role plays a key part in maintaining data integrity and operational efficiency while contributing to IQVIA's mission of advancing healthcare through data-driven insights.
Key Responsibilities
- Analyze and troubleshoot incidents and data-related issues.
- Investigate data discrepancies and determine root causes.
- Document, communicate, and provide analysis of data quality issues.
- Create and execute SQL queries for data validation and verification purposes.
- Review application code and identify technical solutions or workarounds when necessary.
- Monitor data trends and communicate findings and recommendations effectively.
- Collaborate with cross-functional teams to support production operations and change requests.
- Apply operational support best practices, including ITIL-based processes.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 2–3 years of experience writing and troubleshooting SQL queries.
- Hands-on experience with:
- Databricks
- Hadoop
- Spark (Scala-based environments)
- PySpark (Python)
- Snowflake
- Kubernetes
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple priorities.
- Strong verbal and written communication skills.
- Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
Preferred Qualifications
- Experience with Hive, Impala, DBeaver, Kafka, CML, or Java.
- Knowledge of healthcare data and healthcare-related systems.
- Familiarity with production support environments and operational processes.
Ideal Candidate
The successful candidate is a proactive and detail-oriented professional with a passion for data analysis and troubleshooting. They thrive in a collaborative environment, demonstrate strong business and technical acumen, and are motivated to continuously learn and solve complex problems.
Working Conditions
- Fully remote position.
- Supports teams across Latin America.
- Working hours aligned with the U.S. schedule (9:00 AM – 6:00 PM EST).
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- 2–3 years of experience writing and troubleshooting SQL queries.
- Hands-on experience with Databricks, Hadoop, Spark in Scala-based environments, PySpark with Python, Snowflake, and Kubernetes.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple priorities.
- Strong verbal and written communication skills.
- Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
- Experience with Hive, Impala, DBeaver, Kafka, CML, or Java.
- Knowledge of healthcare data and healthcare-related systems.
- Familiarity with production support environments and operational processes.
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
