Support and Deployment Engineer - KSA

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Saudi Arabia
Remote
Entry level
Digital Media • Software • Business Intelligence • Consulting
The Role
Deploy, configure, and secure server and application architectures for cloud and on-premises environments. Troubleshoot integrations, identify root causes, implement corrective and preventive actions, automate recurring tasks, and provide on-call support for Azeus Convene deployments.
Summary Generated by Built In
Support and Deployment Engineer

Azeus Systems Limited is looking for a Support and Deployment Engineer to be part of our growing support team for our product, Azeus Convene. Azeus Convene is a multi-awarded meeting and collaboration solution for Boards and Leadership Teams. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries, which has already been recognized by reputable institutions across the globe.

Visit azeusconvene.com for more information.

As a Support and Deployment Engineer, you will deploy and configure systems architectures to ensure security frameworks are properly implemented. You will work closely with systems administrators and project team members to support system configuration, and to set up and maintain cost-effective and efficient hardware and software deployments that satisfy project requirements.


Requirements

You will undergo intensive on-the-job training and mentoring to prepare you for the following responsibilities:

  • Deploy servers with hardening and firewall policies between servers
  • Support the deployment of applications developed by Azeus in the cloud (AWS, Azure, KSA cloud, etc.)
  • Carry out the deployment of applications developed by Azeus on client premises. You will be prepared to handle server and application software hardening, firewall policy setup, etc.
  • Identify and analyze system integration problems
  • Resolve server issues by identifying the root cause and taking immediate remedial action
  • Formulate and implement corrective actions in case a problem re-occurs
  • Formulate and implement preventive actions to prevent issues from happening again
  • Identify recurring tasks and recommend tools to automate those tasks
  • Be on-call for support cases
What we are looking for:
  • Fast learner with excellent problem-solving skills
  • Good organizational skills; able to work well under pressure and time constraints
  • Flexible and able to adapt to changing shift schedules, as you may be assigned to work on weekends, holidays, and across different time zones
  • Excellent interpersonal and teamwork skills.

Skills Required

  • Deploy servers with hardening and firewall policies
  • Support cloud deployments (AWS, Azure, KSA cloud)
  • Deploy applications on client premises including server and application software hardening and firewall setup
  • Identify and analyze system integration problems and resolve server issues with root-cause analysis
  • Formulate and implement corrective and preventive actions; recommend automation for recurring tasks
  • Be on-call for support cases
  • Fast learner with excellent problem-solving skills
  • Good organizational skills and ability to work under pressure and time constraints
  • Flexible; able to adapt to changing shift schedules including weekends, holidays, and different time zones
  • Excellent interpersonal and teamwork skills
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The Company
HQ: New York, NY
648 Employees
Year Founded: 1990

What We Do

Convene is a multi-awarded and leading board portal solution from Azeus that is used by boards of directors of FTSE 100, Fortune 500, financial institutions, governments, and non-profit organizations in more than 100 countries. Designed specifically for senior level executives and company secretaries, our innovative board meeting software gives you complete control over the entire meeting process - from pre-meeting preparation to post-meeting document distribution - and ensures good governance driven by security and accountability. Convene is developed with an emphasis on responding to the challenges of enterprise and public services that require data protection, control, availability, and application security. Built with strong security mechanisms throughout the system and backed by a CMMI level 5 company with over 30 years of experience in the IT industry, Convene is guaranteed to protect confidential information and provide a great user experience for your entire board. Our global team of professionals is available 24/7/365 to answer queries at any time of the day. As a top-tier board management software, we have dedicated experts to conduct face-to-face and online training sessions for your organization. With better designed features, Convene provides a seamless paperless board meeting experience across all devices. Book your demo now at www.azeusconvene.com/sales.

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