Support Analyst

Posted 12 Hours Ago
Be an Early Applicant
Pune, Maharashtra
3-5 Years Experience
Marketing Tech • Software
We help brands build closer customer connections through data-driven visibility and personalized engagement.
The Role
Join Acoustic as a Support Analyst to provide exceptional customer support for their marketing technology products. Analyze, troubleshoot, and resolve technical issues, collaborate with internal teams, and ensure customer satisfaction. Requires 3+ years of technical support experience and a Bachelor's degree in IT or related field.
Summary Generated by Built In

Top Skills

APIs
HTML
Java
XML
The Company
HQ: Conway, AR
650 Employees
Hybrid Workplace
Year Founded: 2019

What We Do

Acoustic is a global marketing and customer engagement provider delivering solutions that give brands a deeper understanding of their customers and the ability to act in the moments that matter. Our mission is to help brands build closer customer connections through data-driven visibility and personalized engagement. We know that marketers need powerful solutions that enable them to transform how their brand connects with customers — not tools that limit their potential and complicate their day-to-day. Our solutions are purpose-built to enable marketers to build, scale, and optimize customer experiences throughout the customer lifecycle.

We have approximately 650 employees around the globe, allowing us to maintain a local presence with a global footprint. With 25+ years of MarTech experience, our team of trusted experts is focused on helping brands across industries exceed expectations and build meaningful, lasting customer relationships.

Why Work With Us

We’re not only building our company’s future but the future of an industry. That’s why our values — team and passion, trust and security, rapid innovation, customer delight, and respect for all people — guide everything we do. Join our collaborative, global team that’s dedicated to helping brands deliver exceptional customer experiences.

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