Support Analyst for personal assigned devices

Posted 3 Days Ago
Be an Early Applicant
Santiago Tianguistenco de Galeana, Tianguistenco, México, MEX
In-Office
Mid level
Automotive • Industrial • Manufacturing
The Role
Install, configure and support personal computers, communication devices and peripherals (Windows 11, Office365, iPads, Wyse, printers, video conferencing). Troubleshoot end-user issues, assist corporate IT teams, and procure devices/services from vendors to ensure continuous access to company IT systems.
Summary Generated by Built In

Daimler Truck AG group is the leader in the global automotive industry with more than 120 years of experience in 200 countries.
Our people reflect the company values: Passion, Respect, Integrity and Discipline; we are looking for engaged individuals to join this diverse group, which manages ever-changing challenges.

Daimler Truck, grupo líder y pionero a nivel mundial en la industria automotriz con más de 120 años y presencia en más de 200 países. En México cuenta con las divisiones de: Daimler Truck, Daimler Truck Buses y Daimler Truck Financial Services.
En nuestra gente podemos reflejar nuestros valores corporativos: El éxito de nuestros clientes es nuestro éxito, moviéndonos a la velocidad correcta, un solo equipo, el mejor equipo y estamos buscando personas altamente comprometidas para unirse al grupo en un ambiente de diversidad y retos constantes.

Objetivo de la posición:
Install and support personal-use hardware and software infrastructure, as well as assist in the administration of voice and data communication networks, in accordance with DVCMex and corporate policies and procedures, to ensure access to information systems and IT tools that support DVCMex operations.

Requerimientos Indispensables (Los candidatos que no cumplan con estos requerimientos podrán ser descartados):

  •  Microsoft Windows 11, Microsoft office 365, Cisco Switches installation and configuration
  • Knowledge LAN and WAN, installation and configuration voice and data communication devices
  • Installation and configuration of video conferencing devices, as well as laser printers, matrix label printers
  • Installation and configuration of Ipads, as well as Wyse devices, scanners.
  • Team work, active listening, empathy, respect
  • Nivel de inglés: B2
  • Español: C1

Soft Skills:

1. -Application of information technologies

2. -Effective communication

3. -Planning and Organization

4. -Influence and Negotiation

Escolaridad:

IT Bachelor degree or similar

En Daimler Truck nos une el mismo propósito “Trabajar para quienes mantienen al mundo en movimiento”. Esto nos motiva a perseguir nuestro objetivo común: liderar el transporte sostenible. Sin embargo, nuestro impacto como empresa de transporte global depende completamente del impacto de cada persona en Daimler Truck. Es por eso que nos aseguramos de que nuestra gente esté empoderada y capacitada para mostrar todo su potencial.

Promovemos la diversidad y defendemos una cultura laboral inclusiva. Valoramos las fortalezas individuales de nuestra gente, porque éstas conducen al mejor desempeño del equipo y, con ello, al éxito de nuestra empresa.

Puedes ser tu verdadero yo en Daimler Truck. La inclusión y la igualdad de oportunidades son importantes para nuestra organización. Damos la bienvenida a solicitudes de personas de todas las culturas, generaciones, apariencia física, etapas de vida, orientación sexual, identidad de género o expresión sexual, personas con discapacidad y personas de cualquier otro grupo subrepresentado.

Descripción de Actividades:

  • Install and configure computer and communication devices for individual assignment, enabling access to the information systems and IT tools available at DVCMex.
  • Provide end-user support by resolving issues related to assigned computer and communication devices, ensuring that company operations are not compromised due to the unavailability of these work tools.
  • Provide support to DTNA and Daimler AG IT teams by installing computer and communication devices to enable the delivery of corporate IT solutions.
  • Take the necessary actions to acquire computer devices and services from external vendors, enabling the updating and installation of infrastructure for access to information systems.

#Trucks

Work Location Opportunity


Daimler Trucks AG is firmly committed to developing a work environment that supports empowerment and inclusion for our current and future employees. We recognize that our ability to adapt will enable us to compete for a broader range of talent. Additionally, our business and the people who work within it will be successful and profitable if we remain agile and flexible in our approach to work.  

To continue to build a great place to work for all, we are committed to a culture that supports flexibility and encourages a positive working environment that achieves the needs of our business and employees.
 

Diversity allows us to employ people with different experiences, abilities and points of view, and that is what enhances our culture and brings us to the forefront among the top global companies.

At Daimler, we value the diversity between our employees.

In order to enrich the culture, Daimler acknowledges the importance of including people with different points of view and lifestyles into our company. When we select our talent, we focus on abilities; we don’t discriminate based on ethnicity, nationality, gender, race, age, disability, social condition, health, religion, immigrant status, opinions, sexual orientation, gender identity or gender expression, marital status, university or appearance.

Exceed your expectations and get ready to be part of our team!


Additional Information

Skills Required

  • Microsoft Windows 11
  • Microsoft Office 365
  • Cisco Switches installation and configuration
  • Knowledge of LAN and WAN
  • Installation and configuration of voice and data communication devices
  • Installation and configuration of video conferencing devices
  • Installation and configuration of laser printers and matrix label printers
  • Installation and configuration of iPads, Wyse devices, and scanners
  • Teamwork, active listening, empathy, respect
  • English level B2
  • Spanish level C1
  • IT Bachelor degree or similar
  • Application of information technologies (soft skill)
  • Effective communication (soft skill)
  • Planning and organization (soft skill)
  • Influence and negotiation (soft skill)
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The Company
High Point, , NC ,
6,290 Employees
Year Founded: 1942

What We Do

Daimler Truck North America, a Daimler Truck AG company, is the largest heavy-duty truck manufacturer in North America and a leading producer of medium-duty trucks and specialized commercial vehicles. Headquartered in Portland, Oregon, Daimler Truck North America manufactures, sells and services several renowned commercial vehicle brands including Freightliner Trucks, Western Star Trucks, Thomas Built Buses, and Freightliner Custom Chassis. Through the company’s affiliates, Daimler Truck North America is also a leading provider of heavy-and medium-duty diesel engines and other components. The company’s strategic partners in the North American commercial vehicles market include Daimler Truck Financial, TravelCenters of America and Petro Truck Centers

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