Do you thrive in a fast-paced environment where organisation, problem-solving and customer service are key?
Join Essity's Supply Chain team in Skelmersdale and play a vital role in ensuring the efficient movement of products that improve the lives of millions of people every day. Working closely with internal teams, customers and logistics partners, you'll help keep our supply chain running smoothly while delivering excellent service and support.
About the Role
At Essity, we're committed to improving well-being through our leading hygiene and health products. We're looking for an organised and customer-focused Supply Services Administrator to join our Supply Chain team in Skelmersdale.
In this role, you will be responsible for coordinating the transport and distribution of finished goods, mother reels and raw materials, ensuring products move efficiently through the supply chain and reach customers on time. Working closely with planning teams, warehousing providers and transport partners, you'll play an important role in delivering excellent customer service while supporting operational performance.
What You Will Do
As a Supply Services Administrator, you will:
Plan and coordinate transport and distribution activities to support customer and business requirements.
Monitor customer orders and ensure the timely delivery of finished goods, mother reels and raw materials.
Identify and escalate potential delivery issues to the planning team to minimise disruption.
Act as a key point of contact for external warehousing and transport providers, ensuring effective use of transport capacity.
Manage customer queries and complaints in a professional and timely manner.
Support the achievement of Supply Service KPIs and service level targets.
Identify opportunities for continuous improvement and support corrective actions where required.
Assist with customs clearance activities where applicable.
Promote and support Essity's I Care programme, contributing to a safe, healthy and sustainable working environment.
Who You Are
You are organised, proactive and enjoy working collaboratively within a fast-paced environment. You take pride in delivering a high-quality service and building strong relationships with both internal and external stakeholders.
You'll ideally have:
Experience within an administration, logistics, supply chain or customer service environment.
Good literacy and numeracy skills.
Strong attention to detail and organisational skills.
Good IT and computer skills, including experience using business systems and Microsoft Office applications.
Strong communication and relationship-building skills.
A proactive approach to problem solving.
The ability to work effectively as part of a team.
Flexibility and adaptability in a changing environment.
A commitment to safety, quality and continuous improvement.
A willingness to learn and develop.
What We Can Offer You
Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us
#LI-KB2 #Essity-UK
Skills Required
- Experience in administration, logistics, supply chain, or customer service
- Good literacy and numeracy skills
- Strong attention to detail and organisational skills
- Good IT and computer skills, including business systems and Microsoft Office applications
- Strong communication and relationship-building skills
- Proactive problem-solving approach
- Ability to work effectively as part of a team
- Flexibility and adaptability in a changing environment
- Commitment to safety, quality, and continuous improvement
- Willingness to learn and develop
What We Do
Essity - a globally leading hygiene and health company, breaking barriers to well-being. Our expertise in hygiene and health began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. Our barrier breakers innovate for good and contribute to shaping a sustainable future. At Essity, every career is as unique as the individual. We empower employees to excel together and reach their full potential in a winning culture motivated by a powerful purpose. We provide a sustainable work-life based on flexibility for both employees and employers. At Essity, we are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, is to enable customers and consumers to lead fuller lives at all stages of life. Our leading global brands include TENA, Tork, Actimove, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic, Vinda and Zewa. Essity has about 36,000 employees. Net sales in 2022 amounted to approximately SEK 156bn (EUR 15bn). The company’s headquarters is located in Stockholm, Sweden, and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity
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