Supply Planner (Central Spares) II Hatfield II Hybrid 2 days in the office
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
About Us
Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.
About the Role
Ocado Group’s mission is to transform online grocery through cutting-edge technology and automation. Our pioneering Ocado Smart Platform (OSP), which combines our proprietary end-to-end software systems with our physical fulfilment assets, offers grocery retailers a faster, more flexible, cost-efficient and low-risk way to develop an online grocery business.
We currently have partnerships in place with M&S (UK), Groupe Casino (France), Sobeys (Canada), ICA Gruppen (Sweden), Kroger (US), Coles Supermarkets (Australia), Aeon (Japan) and Lotte (S Korea) - with plans for future growth.
The CS Supply Planner will be the point of contact for spares requests made by our CFC Engineering Operations team globally.
This role is tasked with owning those requests until closure in line with internal KPIs.
This role will ensure timely deliveries to those CFCs by expediting shipments from suppliers and co-ordinating the pick and despatch schedule with the regional stores facility, including logistic arrangements.
You will be responsible for managing Sales orders, Quotations, purchase orders, dealing with suppliers, monitoring supply and demand.
Expectations of the role are that you will work autonomously within established procedures, but be able to support the development of innovative solutions to complex problems / new tools.
What you will be doing
- End to end management of a wide and complex variety of spares requests ensuring that the client is kept updated with detailed shipment information
- Ensure clients requests are responded to and handled in line with agreed KPIs
- Processing of client requests to maximise value from expenditure to 3PL
- Working collaboratively with other team members to ensure all aligned to same processes
- Purchasing stock to meet client and central demands selecting the suppliers that offers the best cost / lead time solution
- Preparation of export documents to enable clearance of goods through customs for international clients
- Maintain a variety of complex SKU data within Ocado & 3PL data systems
- Update MRP systems with key inventory & shipment information from multiple data sources
- Follow up with suppliers and expedite shipments where required
- Monitor supply and demand, rescheduling deliveries where appropriate
- Lead the team where necessary on complex tasks that are often defined as routine
- Deal directly with 3PL and 2PL providers
- Manage MRO replenishment at allocated CFC
- Create and maintain standard operating procedures
- Analyse complex technical drawings for part data, using engineering software
About you
- Previous knowledge of warehouse systems and procedures in a spares/service environment
- Knowledge of an ERP system would be a distinct advantage
- Use and experience of a computerised stock control system
- Excellent communication skills are required at all levels; both verbally and written
- High level of computer literacy including Google Suite of products
- Extensive knowledge of Excel / Google sheets
- Ability to work in a dynamic, team-oriented, fast-paced environment
What we offer you
Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
- 30 days ‘working from anywhere in the world’ policy
- Wellbeing support through dedicated apps and an Employee Assistance Programme
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme (various options available including employer contribution matching up to 7%)
- Generous Private Medical Insurance (within the first month of joining!)
- Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
- 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
- Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
- Opportunity to participate in Sharesave and Buy as You Earn share schemes
- 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!
#LI-OT
#LI-HYBRID
#LI-NQ1
Similar Jobs
What We Do
When our journey started, we were all about changing the way people shop for groceries. Nearly 20 years later, we’re a FTSE 100, client-focused business that provides services, technology, and automation to grocery e-commerce businesses around the world.
